Cleveland Hotel Guide - 4 Stars Hotels in Cleveland, Ohio

"Nothing "

"In-house breakfast is $22/person. Thought that was a little to steep to pay for breakfast. Other than that, the property and stay was fine."

"The breakfast was very nice "

"I only stayed one night. I love Westin hotels!! My only complaint, and reason for 4 stars, is that there was lipstick on my comforter. "

"The room was clean. Staff was great. Perfect spot right down town. Close and walkable to many different attractions. "

"You hear all these horrible stories about mis-billings and let me tell you this hotel honored my website purchase 100%. Professional staff with a sense of humor made everything from valet check to concierge enjoyable. Love this hotel! "

"It’s was ok. Dated and a little dirty"

"Great place to stay and we love Kimpton family hotels. Air conditioning could have been better but the staff was awesome. "

"The phone didnt work. Wallpaper in the bathroom was peeling. Landscaping in parking area left some to be desired but over all the room was great re bed and pillows."

"The place was immaculate. The staff was very friendly and excelled at their jobs. Wonderful experience, wonderful staff, wonderful place. "

"Fast and helpful "

"The place is very nice. The room very nice. The comforters the bed though had old makeup on it and stains. Said something about it to the front desk and she was not too worried about it. Kinda sad that it was not cleaned properly. Kinda takes away the energy of the place. "

"Great stay in CLE. Particularly liked the Vault bar. Room was nice. Lots of bars and restaurants within walking distance. "

"Atmosphere "

"The property at that time was very new. "

"Place was excellent. Great service and recommendations for food etc. The Creamery down the street is amazing. Owners invited us to stay on site even after checkout for the solar eclipse. The only recommendation I have is I am used to sleeping in nearly total darkness. The glass window above the door does allow light in from common area. "

"Dee was great! She's a top-notch, Paris-trained chef and she made the most wonderful breakfasts for us. And on the day we left, we had to leave before breakfast was normally served, so she made us a "to-go" breakfast before we left that was delicious! Thanks so much, Dee, for your wonderful hospitality!!!"

"We ended up in two different rooms for our stay. The first room had cockroaches in the bathroom then the water AND the heat stopped working. The second room was a downgrade from the first with barely any water pressure and a broken toilet. We had to wash up in the sink. There was white dog fur everywhere from whomever stayed there previously and there were ALSO cockroaches in THAT room. We had to wash every dish before we could even cook in the room because the dishes were dirty. Just over"

"This is a very cozy apartment with home touches (like fall floral arrangements). Sparkling clean, mattresses very comfortable. Big well-appointed kitchen with kitchen table that seats 8. We were there in very cold weather and were warm and comfortable. The owners are very nice and kind. Note that you do have to walk up one flight of stairs to the apartment. We were very happy there. Easy to get downtown and around to groceries and shopping. "

"The property was closed and didn't respect my reservation. "