Franklin Hotel Guide - 4 Stars Hotels in Franklin, Massachusetts

"Bed sheets had stains on them. I went downstairs and asked if they could change them and they did!!! "

"Clean room and nic supper and breakfast but 4 items to be noted:- 1) Internet was very intermittent and I get going off line and having to sign in again. Other customers made the same complaint as I did to the front desk. They finally stopped saying it was my laptop and said they'd look into it 2) The Regatta restaurant did not have a Wine and Cocktail list with prices which is unacceptable. No list at all. 3) The electronic key to our room did not work on a number of occasions. 4) We tried to set the room temp at 68F as instructed but it always went back to 70F Please forward me the responses from the Hotel - specially re the Internet that needs serious fixing. Richard 609 819 1359"

"This was our 2nd time staying at the Omni in Providence, RI. Highly recommended! Staff is great and very accommodating! We’ll be back next year"

"One observation to share is that when one leaves their room there is no signage to show where the ice machines or vending machines are. Or where the Fire Exits are? Granted, that once a hallway is full of smoke there is no visibility. But it seems very barren to walk down hotel hallways and there is not signage for important needs. And yes, at the end of the hallways there are Fire Exit signs."

"Always top tier! "