Harmer Hill Hotel Guide - 4 Stars Hotels in Harmer Hill, Shrewsbury

"Amazing grounds and facilities, the spa is lovely, great thermal suite. Lovely room but small for a superior room, I feel a standard room would have been just the same or maybe bigger, not worth upgrading to a superior for complimentary water, which was a 330ml carton between 2. Some Maintainance issues need attention like broken tiles in the spa showers. The staff in the spa and reception were attentive, friendly and helpful. The breakfast and bar team lacked attention to detail and warmth, for example we entered the breakfast room and were just shown to a table, not asked if we had stayed before…we hadnt! We found our own way round, we weren’t asked if we would like any of the breakfast upgrade items that we read about on the table. The same team were on in the bar when we went for coffee not helpful when we asked about the rewards etc that we had. "

"The spa was amazing. Great hotel"

"Unfortunately this hotel is looking very tired. The rooms are shabby and dusty. Stains on the walls and on the ceiling of the bathroom. But, the staff were very friendly and the location is great. "

"The lift was out of use which was not ideal. My guest struggles to walk after smashing her ankle last May and we were on the top floor. The receptionist did move us to floor two but we arrived Friday and left Sunday - but the lift was still out of order. The rooms were clean. And breakfast was good. "

"Friendly staff, rooms a bit dated, good selection at breakfast "

"Lovely hotel in a great location. Staff are very friendly. The rooms are clean and comfortable. The bar and restaurant are very nice"