Faultless guest service is the hallmark of every 5-star hotel in Riva. From the minute you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing a turn-down service. Additionally, hotels have to offer upscale amenities to obtain a 5-star rating. These can include luxury bathrobes, spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.