Search Hotels in Acapulco Village, Galveston

"Yes"

"I don’t even know where to begin with this place… it was honestly one of the worst hotel experiences I’ve ever had. From the moment we walked in, it was clear the property is completely unkept and nothing like the pictures online (which feel very misleading at this point). The room was dirty—like, visibly dirty. Surfaces hadn’t been wiped down, and the whole space just felt neglected. The bathroom was especially bad. The tub wouldn’t drain, so you’re basically standing in a pool of water while showering. On top of that, all the metal fixtures were rusted, which made everything feel even more unsanitary. For the price and what was advertised, this was a huge disappointment. Definitely would not stay here again and would not recommend to anyone."

"Polite staff, clean rooms, parking was abundant and easily accessed."

"perfect! (except for the price) (meaning you pay the peak season sunny beach price when it's chilly and raining 3" in a day)"

"Ladies that served breakfast were very nice and friendly."

"The breakfast menu had powdered eggs, bread, cereal, waffles, and yogurt. It was ok in quality. After breakfast times the areas were cleaned and tables put up, so no area to just sit. Towels were clean and the rooms were ok. Unfortunately, I started getting spam calls after I booked my room here. "

"Strong odor otherwise not bad"

"Great staff. Large rooms."

"Not good. Pictures are NOT what it looks like. The rooms are so small you have to walk to other side 1 at a time. Not a deal breaker, but it was so very loud. The linens wers dirty, asked for a remote and was told to use our phone if there wasnt one. Then the next morning a man showed up that worked there in a yellow shirt and pushed the door open, thank god i had got my shirt on just in time. Then a lady called and was soo rude , asked if we needed assistance, i said last night we did but we didnt get help. She responded so rude with, "well if you dont need anything just know if you try to get a refund im going to have them deny it" i said well, no one helped us when we needed help. She caught me very off gaurd. Then we needed help thru the day with linens and asking about vending, "which they dont actually have" they wouldnt answer not 1 time. I did record everytime i tried calling with time stamp. Photos of the dirty linens and boogers on the walls"