Search Luxury Hotels in Aguergour

"Honest review, family of 5 kids 10 and under. Family room. Room: Broken toilet seat, ants in room, housekeeping done twice in 5 days. After housekeeping, room smelt of damp mop. Phone broken, just didnt work. Lift is dangerous, door closes. The single beds were extremely uncomfortable especially for children. Only water provided and hardly any tea and coffee. Cleaners would clean the staires and corridals in late morning with no signage, child had slipped. Reception knew of issues, No resolution. Swimming pool : only kids swimming pool was warm the Adjacent aquapark pools were freezing, unable to use even at 30 degrees temperature. There were lots of insects in the pool.The indoor pool came with a cost of 150dh for each person. Gym: Good facility, clean lot's of equipments. All inclusive: Not all inclusive, I dont drink anyways however can drinks were not included. The mocktails were just kids juice with syrup. It was awful. Nothing spectacular. There were no snack bars unless you paid. Only set times available to eat. Nothing else close by to even buy snacks. There was always an extra cost even for ice cream. Le Fez restaurant: lovely food, 1 visit for stays over 3 days. Food was great, staff were lovely. La Torque: Waiter was lovely and attentive, food was good. Entertainment for kids: found nothing other than Mickey for 30 mins in the evening twice. Otherwise terrible nothing at all or not great for a resort that is 5*. I won't be returning unfortunately. "

"All was fine"

"A real shame. The hotel looked a bit tired. Can stop thinking about the £10 they charged me for a coke and the fact there was nothing available but a £40 lunch buffet which I regretted as soon as I sat down. There are better places for the money."

"Stunning boutique hotel with attentive staff and a delicious French restaurant. The grounds are gorgeous and the main pool is the longest and most picturesque I have ever seen. Spectacular!"

"The hotel is looking tired"

"Amazing hotel, best I've stayed at! Beautiful resort, lovely views. Rooms extremely comfortable and dining excellent."

"The rooms are tired and need refurbishing. The breakfast was average. Mostly fresh but birds pecking on food and staff not bothered. Cleared my drinks away whilst I went to get my food. Pool area was well kept and looks great."

"I had an excellent stay at this hotel. The service was outstanding, and the staff Ayub his very friendly, helpful, and professional. They made me feel welcome from the moment I arrived."