Cari Lodges di Alamo Plaza

"It's an older facility and you can tell. Overall, the historical building is amazing and the location is perfect in walking distance of all the attractions. The mattress in our room was pretty worn out and could have been replaced. Bathroom is "historic" and could deserve a makeover, although it would spoil the historic impression. The shower faucet needs a cleaning, only half the jets were working after I tried to clean them up a bit. Bathtub plug was missing. Some areas deserve cleaning, like...

"The staff are incredibly helpful and cheerful. The room was as we expected. The location is fantastic for the river walk; however, loud with nightlife, which would be expected. No pool or deck on the upper level. The attached bars in the basement somewhat dark and musty."

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"The hotel’s location was excellent and felt very safe. However, the staff could benefit from better training to make the check-in process faster and more efficient. The only elevator is quite old and should be replaced."

"After already being there for 3 days, my daughter arrived back at the hotel before me and waited in the lobby. They knew who she was, but the man at the counter kept trying to kick her off the property and even told her that I wasn't registered in their system as a guest! They never showed up to vacuum the room, even after I directly went to the front desk and requested it. They're supposed to have 24 hr coffee available, but no less than five times, it wasn't. Some staff were accommodating and...

"Everything is very good ,including the price. Great location, great breakfast buffet."

"Great location! Very nice room with plenty of space. The one thing that needs some improvement is the staff knowledge to the location of the hotel. We asked if the hotel had access to the Riverwalk & they said NO; needless to say there was. 😖"

"Staff extremely pleasant and helpful."