2/10
I rarely leave negative reviews, but our experience at the Courtyard by Marriott was unacceptable from start to finish. We were initially assigned a room where the shower didn’t work. When we went downstairs to request a different room, we were met with resistance and had to argue about why having a working shower is a basic expectation.
Eventually, we were moved to another room — but things only got worse. The carpet had visible burn marks, the bathroom was filthy, and there was grime and dirt not just on the floor and in the tub, but disturbingly, hair on the ceiling. Clearly, housekeeping did not do a proper job, and the overall state of the room was unsanitary and unacceptable for any hotel, let alone a Marriott-branded property.
This was a terrible experience, and I would strongly recommend avoiding this location. Don't waste your money here.
Marian
Menginap 2 malam pada bulan Juli 2025