"We stayed at the Gran Melia Palacio Isora in August 2026 (2 adults & 15 year old). The hotel is one of the most beautiful properties we’ve ever stayed in with the pool area a particular highlight.
The staff are all incredibly friendly, whether that be in the restaurants, bars, housekeeping or pool attendants - they are a credit to the hotel and we cannot praise them highly enough.
We stayed in a deluxe pool facing room which was huge and had every amenity we could need. The bathrooms were spotless and the balcony was one of the biggest I’ve ever seen. The hotel also accommodated our request for hypoallergenic bedding. My only quibble with the room was that the beds are on the firm side - careful if you’re used to a softer mattress.
The food in all restaurants was a very high standard and service was super quick. You do need to be quick booking the Italian or Nami on the app (we booked as soon as we checked in but by the following morning, everything was booked up).
We would recommend you bring some cans of insect repellent as the flies around the pool area and in the restaurants are persistent and will give you a little nibble. However, they leave you alone when bug spray is applied.
We’d also suggest getting a taxi to Los Gigantes (10-15 mins) and doing one of the whale and dolphin tours. The Flipper UNO tour we went on was a highlight.
Overall, this is an incredibly beautiful hotel, with some of the finest staff in all of Europe. Highly recommended."
"Very lovely apartments with amazing views and great decorations.
The only issue was the AC , it worked sometime and didn’t the other.
Good and timely response from the staffs and they were helpful.
Took some time to navigate the place but we got there at the end. The place itself is huge and have got plenty of things to do."
"Venue is wonderful and beautiful. However, for a 5* hotel and the brand The Ritz-Carlton, it could certainly do with some improvements.
1) Pool cleanliness: the pool is very filthy. We stayed for a week ar Tivoli before coming to the Ritz. The Tivoli Hotel pool is meticulously clean. The Ritz seems to not clean their pool regularly. Very disappointing for a 5* hotel.
2) TXOKO poolside restaurant: poor quality food at horrendous prices. Dry meat, pasta with no taste, croquettes for €6 that are less than a bite. Compare this to Tivoli Hotel restaurants by Chef Olivier where they serve real tasty food. TXOKO gets 4/10 from me.
3) Breakfast: options not great, food not great quality, and staff are overworked and stressed. We were served pre-cooked cold fried eggs, and bad coffee in half filled cups from the machine. I wonder who inspected their 5* rating.
4) Lobby smells of diapers and not a great experience to be in. Most luxury hotels smell luxurious and wonderful, you would want to be in the lobby.
5) Check-in vs Check-out: totally different treatment by staff during check-in vs check-out. Both at restaurants (TXOKO) and with the bag storage in the lobby. It’s as if they know you’re about to leave so they treat you differently.
Apart from the above, I think this place could be wonderful if they improved these points. Would rate this place 4.5/5* until they work on the above points."
"Wonderful experience, staff was lovely, rooms were sparkling clean, and air conditioner was impeccable. Outdoor balcony view was love could see the whole stunning views,and the sunrise as well as sunset view was spectacular!!!"
"This is a really great family hotel, second time here. Lots of things for youngsters to do. Maybe not so much for adults but keeping the shorties occupied is part of the reason for being here.
Staff are friendly and excellent, any problems you might have(or at least I have had) get rectified straight away. Food is good, great variety and lots of options. Room was excellent, comfortable, well equiped and clean. Could do with more coffee sachets though :D Oh, parking can be a bit of a pain, you either have to pay to use the car park or take a chance and use the rubble strewn and cratered free car park outside. That's my only minor gripe."
"The service was very good. Staff were friendly and helpful, especially a lady by the name of
of Sonsolas at the Guest Experience desk and Fabian at check in desk
The amenities was let down by the very low powered air conditioning that on warmer nights made sleeping uncomfortable. Also only one small bottle of water was provided for the whole stay. Thank goodness there is a mini supermarket across the road for bottle water. There was no tissue box.
Food at restaurants were good. We had breakfast and dinner.
Location is excellent, walking distance to shops and restaurants
We would stay there again"
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Frequently asked questions
Can I find holiday rentals in Alcala?
Yes, there are holiday rentals in Alcala close to Centro Cultural Alcalá, or you can select a more secluded option if you're looking for a relaxing stay. Visitors to Alcala speak positively about the beaches and restaurants in this destination. While you're here, grab a bite or have a drink at the coffee shops.
What are some of the best holiday rentals that Alcala has to offer?
Coral Los Silos - Your Natural Accommodation Choice: This holiday home rental outside of Alcala is equipped with a terrace, free WiFi and a TV to help you feel comfortable during your stay. Kitchen amenities include a fridge, a stovetop and a microwave.
How many holiday rentals are there in Alcala?
With 14 Expedia holiday rentals, you're guaranteed to find just the right place for your Alcala stay.
What’s there to see and do in Alcala?
Alcala Beach and Tenerife Beaches are a couple of lovely local spots to get outside and enjoy nature. Other places in town to visit include Centro Cultural Alcalá and Playa de Baja Larga.
What’s a holiday rental in Alcala like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Alcala. Holiday rentals provide amenities such as hot tubs, fire pits and patios so you'll have everything you want. If you're concerned about cleanliness, a holiday rental can provide a sense of privacy away from public hotel lifts and busy concierge desks while still allowing you the enjoyment of travel. You'll also find more space in a holiday rental than in a traditional hotel, which is another reason why a holiday rental is a popular option for a family getaway.
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