Hotel dekat Alexandra Park

"Helpful staff and good amenities"

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"Professional, helpful and friendly staff and always a joy to stay in this beautiful hotel ❤️"

"Excellent location and friendly staff! There was a lovely lady called jules on the reception who was very helpful throughout my stay. Only bad thing is that the windows in the room don’t open so air can feel quite foisty but the aircon was good"

"Great location on the river. Easy walk to the town center."

"Light flashing in room every 4 minutes security light pain light on mirror also noises air conditioning"

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"The room was spacious, large beds, ensuites and a lovely big living space. The lighting was a bit dim, more lamps would be good. Small things didnt work well, ie, no bedside lights, front door wouldnt lock (except for the yale), a bulb was out, we scouldnt get the phone to reception to work and wifi didnt work either. Some of the blinds need fixing too. However, lovely linen, comfy beds, great location and quiet. "

"Breakfast was ok, staff really good friendly and helpful but the property leaves a lot to be desired. Very dated and in real need of modernisation. We booked a room with a 4 poster bed then on arrival were told we had a free upgrade to a 4 poster room.... Strange seeing as that's what we requested anyway. Room was at best ok. The bed was pretty wobbly. Ceiling in the room was a false ceiling of tiles like you would find in an office and there have clearly been several leaks coming through from...

"Great"

"Did not like having a set time for breakfast"

"Slept really well. 2nd visit. Perfect location. Thank you kel x"

"We loved the rooms and the hotel. It is in a great location and there is good underground parking albeit £20 pn. Some of the rooms and areas are starting to look a little bit tatty in places. The chair I sat on in the dining area was quite disgusting. It was covered in stains. I would not bother with the breakfast. It is really terrible. We had the continental offering.Porridge tasted like the milk had gone off and took about 30 minutes from order to serving.My husband ordered toast and it was...

"Room was spacious, clean and had everything we needed. Staff were lovely and friendly."

"Clean room and great location."

"Room was great for four of us after a day at the zoo and before a city visit the next day. Good walkable location. A small issue getting access but sorted by the host on the phone. Beware: there is NO parking at the property- I booked as it was a highlighted feature but there is no parking here. We were given advice by the host to park across the road in the Delamere car park which was fine (£9.50- arrived 8pm left next day at 2pm) but just an error on Expedia. Found the room quiet and warm....

"Air conditioning, toilet and sink had some sort of maintenance issue. However, the front desk clerk moved us to another room where things were much better."

"Perfect for what we needed for an overnight stay in Chester, plus loads of great amenities. However it was very warm in the rooms but it was an exceptionally hot day"

"The hot tub was excellent and we used it earlier each day. Although we took most things with us there was a general store just a few yards away. There were two small issues which I brought to the attention of the host and they were dealt with immediately."