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Helnan Royal Palestine Hotel - Montazah Gardens

5.0 star property
Escape to your own private paradise with endless sunshine by day and gourmet dining by night.

Choose dates to view prices

Experience the ultimate in luxury at Helnan Royal Hotel, where a private beach and sun loungers await. Unwind with a poolside bar, indulge in international cuisine at one of the 5 on-site restaurants, or treat yourself to spa treatments like manicures and massages. With amenities like shopping on site, an outdoor pool, coffee shops/cafes and free in-room WiFi guests can enjoy every moment of their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout curtains, soundproofing

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Minibar, in-room safe, blackout curtains, soundproofing

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 75 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Minibar, in-room safe, blackout curtains, soundproofing

Suite, Corner

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Separate bedroom
  • 78 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2

Double Or Twin Room With Sea View

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Corner Suite

  • Sleeps 2

Executive Suite

  • Sleeps 3

Corner Suite

  • Sleeps 2
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About the area

Located in Al-Muntazah, a neighbourhood in Alexandria, Helnan Royal Palestine Hotel - Montazah Gardens is in a regional park and on a private beach. Mahmoud Said Museum and Royal Jewelry Museum are cultural highlights, and travellers looking to shop may want to visit San Stefano Grand Plaza and Green Plaza Mall. Travelling with kids? Consider Kouta Park, or check out an event or a game at Smouha Sporting Club. Take the opportunity to explore the area for water adventures such as windsurfing.
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Map
Montaza Palace Royal Gardens, Alexandria

What's nearby

  • Montazah Palace - 2 min walk - 0.2 km
  • Montazah Beach - 3 min walk - 0.3 km
  • El Mamurah Beach - 12 min walk - 1.1 km
  • Kouta Park - 4 min drive - 2.3 km
  • San Stefano Grand Plaza - 14 min drive - 8.8 km

Getting around

  • Montazah Station - 9 min walk
  • Alexandria (ALY-Alexandria Intl.) - 43 min drive

Restaurants

  • ‪Hosny | حسني - ‬20 min walk
  • ‪Club Lounge - ‬16 min walk
  • ‪El Falah - ‬17 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Zanilli's - ‬11 min walk

About this property

Helnan Royal Palestine Hotel - Montazah Gardens

Luxury family-friendly hotel located in Al-Muntazah
You can look forward to a poolside bar, a terrace and shopping on-site at Helnan Royal Palestine Hotel - Montazah Gardens. With amenities such as a private beach and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to a facial, a massage or a manicure/pedicure at Helnan Beach Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to 3 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-in, babysitting (surcharge) and concierge services
  • A billiards/pool table, a 24-hour front desk and a TV in reception
Room features
All 218 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • LCD TVs with satellite channels and DVD players
  • Balconies, mini fridges and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 5 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Arz
  • Alexandrina
  • Asia House
  • La Piazza
  • Royal Gardens

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • In a regional park
  • On a private beach
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Valet parking fee: USD 5 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the spa

Property is also known as

Helnan
Helnan Hotel
Helnan Palestine
Helnan Palestine Alexandria
Helnan Palestine Hotel
Helnan Palestine Hotel Alexandria

Frequently asked questions

Does Helnan Royal Palestine Hotel - Montazah Gardens have a pool?

Yes, this property has an outdoor pool.

Is Helnan Royal Palestine Hotel - Montazah Gardens pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helnan Royal Palestine Hotel - Montazah Gardens?

Valet parking is available for USD 5 per day.

What time is check-in at Helnan Royal Palestine Hotel - Montazah Gardens?

Check-in start time: 3 PM; check-in end time: 3:00 PM.

What time is check-out at Helnan Royal Palestine Hotel - Montazah Gardens?

Checkout is at noon.

Where is Helnan Royal Palestine Hotel - Montazah Gardens located?

Located in Al-Muntazah, this beachfront hotel is in a regional park and within a 5-minute walk of Montazah Beach and Montazah Palace. El Mamurah Beach and Kouta Park are also within 1 mile (2 km). Montazah Station is 9 minutes by foot.

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Reviews

Helnan Royal Palestine Hotel - Montazah Gardens Reviews

8.2

Very good

8.6

Cleanliness

8.8

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 42 out of 91 reviews
Rating 8 - Good. 23 out of 91 reviews
Rating 6 - Okay. 17 out of 91 reviews
Rating 4 - Poor. 5 out of 91 reviews
Rating 2 - Terrible. 4 out of 91 reviews

Reviews

8/10 Good

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, very secure. Rooms a bit dated but sea views & beach trumps all! Away from the hustle & bustle of Alexandria city but still easily accessible. Good quality restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of green areas around
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

A Great Stay

We had a great stay at the Helnan Montazah Palace Palestine in the middle of the gardens on a quiet section of a very busy corniche. We really liked the service and amenities, although parts of this property are showing its age. A special thank you to the dining staff as we were impressed wuth their attentive service, and especially Mr. Shahat, who was very helpful. Maybe bulk up the wine list? 🍷;)
Stayed 3 nights in Sep 2023

6/10 Okay

Mary

Liked: Cleanliness, amenities
The Hotel is under maintained , not updated like similar hotels in that age , for example the plumbing was leaking in the Bathroom. very short staffed , specially at the Breakfast Restaurant , Staff was trying to help everyone but Double amount of staff is needed to be able to provide a better service.
Stayed 1 night in Nov 2023

10/10 Excellent

Hania

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at your hotel
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel that would use some facelift. Stunning location and beautiful water view from the terrace that unfortunately we couldn’t enjoy due to noisy weddings that were held on the property every night
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort

Bad

Food was good , rooms are clean but old . The vallet crashed my car and I checked out early
Stayed 1 night in Aug 2025

6/10 Okay

cesar agustin lopez

Disliked: Property conditions & facilities
Quiet location, food inside hotel was good. People was in general friendly. This is an old hotel with lack of maintenance.
Stayed 3 nights in Apr 2024

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Aug 2023

4/10 Poor

Davor

Disliked: Staff & service
No concierge services. A person in the front desk arrange a transportation to the Airport ;the car was old ,in poor condition,both safety belts were broken and after 10' the car broke down We transfer to a taxi which charged as 15% more than de original quoted price.
Stayed 2 nights in Sep 2025

10/10 Excellent

FOUAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bad road from the gate to the Hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amay
Stayed 2 nights in Aug 2022

10/10 Excellent

Lubungo Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice with character. Amusing sea view rooms on the North side. After all contraction works are finished, this place will be the best in Alexandria. The only issue is the constant noise of music until the early morning for rooms with sea view, because of the wedding ceremonies in the garden on Thursday and Friday night. I hope they can instal sound proof windows on rooms on the garden side.
Stayed 2 nights in Aug 2022

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

رائع جدا لولا تعطل المكيف المركزي للغرفة

كل شيء ممتاز ماعدا التكييف داخل الغرفة تعطل المكيف المركزي في آخر يومين من إقامتنا
Stayed 3 nights in Feb 2024

10/10 Excellent

Mariam

Excellent facility , highly recommended, awesome view
Stayed 2 nights in Oct 2020

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at Helnan Palestine Hotel! The staff is really nice, and friendly, and made an effort to make me feel welcome and that my needs were met. The Maitre d there is a wonderful person! My massage in the spa was great! The hotel is very safe. Thank you, Helnan Paletine Hotel! I hope to be back someday. :)
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They have a horrible front desk who have no clue about housing.We went for tranquility cause we are almost 50 years and without our kids to enjoy.The bathroom had a problem once we came and we waited until it was fixed and we were housed in a partial sea view not sea view as mentioned and in a room beside a big families with many babies with lot of noise and the room is separated from the neighborhood room with a door not a wall.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views with large well maintained rooms and comfortable beds.
Stayed 1 night in Oct 2019

8/10 Good

Mohamed, Cairo Egypt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a nice hotel. Very good service of all the staff. Nice location excellent facility. I would like to be there again.
Stayed 3 nights in Sep 2019

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

اقامة جميلة ومميزة

مكان جميل ومميز جدا في الاسكندرية .. فقط ما عجبني المطرب على الشاطئ
Stayed 3 nights in Aug 2019

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ممتاز

رائعة
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent staff friendly clean and organized
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room View on the sea and pool but the sea is not clean
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nice restaurant, nice service, nice location
Stayed 1 night in Oct 2018

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

أمنياتى من ادارة الفندق المزيد من الرقى والتقدم ؟

الفندق جيد ولكن الاسعار مبالغ فيها. موقع مميز .اطلاله رائعه. المطاعم جيده. ماعدا مطعم على السقاله المشويات المقدمه لاتاكل . الخدمات جيده. جميع العاملين على خلق وتعامل راقى.أرجو من إدارة الفندق النظر فى تخفيض الاسعار. علما بأن نسبة النزلاءقليل لارتفاع سعره.
Stayed 5 nights in Aug 2018