Search Shopping Hotels in Alkmaar

"The hotel offered a clean place to lay our heads after catching the downtown bus right across the street. Very convenient access to the bus and staff gave great instructions. It was not your fault the kitchen caught on fire just as we were going to dinner. We had to order in mediocre quality pizza instead. It was a letdown for our last day in the Netherlands."

"This hotel has a lot of positives, great location, friendly staff, great breakfast buffet. The hotel is steps away from the central train station. A very busy area, however with windows closed our room was very quiet. Our main negative, we booked the Executive room with canal view. The description says it sleeps 4, however our room was very small with only 1 chair. I had to go down to guest services twice to get another chair sent up. The description on the website showed a loveseat. Our room was so small, there was no room for a loveseat hardly enough to walk around with the 2 chairs. Definitely the website and the room we booked did not match the room we were given. We were very dissapointed!! "

"Breakfast was average, not much choice, but okay. Room was clean, shower 🚿 very good, had trouble with the plug in the basin, water kept running away, again I managed. And the shuttle service was very good. "

"Clean Room and attentive staff"

"Mostly quiet; automatic bathroom light was a bad idea as no one could move in the room at night without the light coming on. "

"The rooms in this hotel are fine, if a bit cramped for 2 people. The staff are helpful. The buffet breakfast is excellent. HOWEVER, here is an important tip: Do NOT eat in the hotel restaurant. The menu is very limited, and some of the items are very odd, including a cauliflower dish which was barely edible. And the lemon tart was not properly cooked. The chef lacks basic skills. So, avoid the restaurant."

"Very helpful staff Quiet room Great location "

"Great staff and service!"

"Really glad that we had the opportunity for an early check in. Staff were very great and helpful. Upon entering the room, at first glance it looked good but upon deeper inspection, the carpet had many stains. The bottom of the shower did not look clean either and ran out of hand soap by the end of our stay. Walls were scuffed and appeared dirty. Shower head would not stay in position and kept turning to the side of the shower. Really disappointing especially since this was not a cheap hotel. Lastly, having to take 2 elevators to reach our room is inconvenient."