Hotel dekat American Tobacco Campus

"There was nobody at the front desk to check us in. After a long day of traveling, we did not need to wait to get to our room. There was no housekeeping service even though we were staying 3 nights unless a special request was made. The tv did not work, and when we called for assistance nobody answered. There was no coffee at breakfast as well as waffle batter. Disappointing for the price we paid to stay there."

"Check-in was easy and quick. Staff was very friendly and accommodating. Room was clean. Shuttle service to the university was very convenient."

"Very convenient to the Durham Bulls Ballpark and the Durham Performing Arts Center. Both located together, with Aloft in the middle."

"Enjoyed the roof top but long wait times. I had to 2 free drink tickets but they weren’t given to me at check in so I never used them. My room had all the set up for coffee including a coffee pot but no coffee or creamer. Otherwise enjoyed our stay."

"super nice and helpful staff, perfect location to walk around"

"The hotel doesn’t live up to its photos. The elevators were noticeably dirty, our room smelled like cigarette smoke, and the air conditioning wasn’t working when we arrived. We called the front desk and spoke with Melanie, who said the hotel was fully booked so we couldn’t switch rooms, but that an engineer would come up to fix the AC. Forty minutes passed and no one showed up, so we called again. This time we were told the engineer had already reset the thermostat remotely, but the room was...

"Breakfast was free but was poor and from provided options most were not available. Was better to go out for breakfast. Had a huge bar, but was closed both days. "

"I thought the staff was very helpful. The breakfast was very good and a lot to offer and I really liked how fast everybody was."

"Great staff, and great location. Close to the campus and affordable."

"The staff throughout the property was excellent, from housekeeping to dining and front desk"

"Economical way to stay as close to the Duke University Medical Center without breaking the bank. Ideal for student familles and visitors to the medical center No onsite restaurant but a pantry where you can buy basic microwave meals . We stayed in a suite which was twice the size of a normal hotel room with a kitchenette and a sofa bed . "

"Out of in room Nespresso coffee pods throughout entire stay. Entire floor smelled strongly of cigarette smoke. Fire alarm was going off throughout evening /night. Will not stay here again. "

"Great room for the price. Everything was clean and in order. The front desk person, although working alone, was very pleasant."

"Rooms are very nice. Staff was helpful and friendly!"

"The staff was wonderful!!! With the stressful reason I was there they were so friendly and helpful. The cafe was great I ate there multiple times during my stay. The staff made me feel very welcome that I would definitely go back. "

"Poor plumbing!! The sink kept clogging up..there were hair on the “clean” towels!! Overall the place seems to be falling apart from neglect!! The carpet smells super musty!! However, the location is great!!"

"Property is under construction. We were not informed. Bathroom drainage was awful. Toilet was poor at best. Faucets popped right off."