2/10 Sangat Buruk
Suka
13 Sep 2025
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the simple booking process, however from the minute I walk through the door you can hear and see the chaos of the operation. A self check in system that doesn’t work, having to write down ethnicity as a first question shows their priorities. From being harassed by a man who appears to be management, but denies any responsibility.
For example the first stay I was harassed for parking my hybrid electric in an electric specific parking spot, by the manager. With an empty parking lot.. but the second stay he has special allowance for large trucks to park there because of their precious cargo, which I did not ask. He “manager” then goes to breach their privacy by telling me the room number they’re staying in.
Many items in my “suite” malfunctioning, leaking, stained. They really push to not clean your room, but offer a hand scribbled $10 rip off voucher in exchange. Complete corner cutting, unprofessional mess.
As a business owner, best western should consider pulling the licensing. Or risk lawsuits, further action to ensure this will be made.
Suka
Menginap 4 malam pada bulan September 2025