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"The guys in the front desk were phenomenal specially Jhonatan. I had an issue with my original reservations and he was able to fixed and get me my room on a timely fashion. The customer service and the empathy that we received from the hotel staff was outstanding I truly recommend this hotel ."

"Great place and location! Many things to see and do. Breakfast is included. If not, I’d choose elsewhere to eat. "

"Everything was wonderful! The staff was incredibly welcoming from the moment I checked in, and the room was spotless."

"The staff was incredibly friendly and helpful. The room was spotless. Everything was great."

"Good hotel. Convenient location. "

"Breakfast not included"

"Amaizing staff, great service especially from; Sebastian, Viviana, Javier, Marlon all front desk personnel were very attentive with us."

"yes "

"I'm so glad I found this hotel! The value for the money was excellent. Breakfast was wonderful - so many options, all delicious. My room was elegant, spacious, clean, and well maintained. The staff I met were all very thoughtful and went out of their way to be helpful - especially the kind gentleman behind the bar at the pool and the waiters/waitresses in the restaurant. The surrounding area feels very safe for walking to nearby restaurants and shopping areas, even in the evenings (I travel alone, so this is important to me), and the San Fernando plaza (right downstairs) also has its own little food court with coffee shops and quick meal options, as well as a pharmacy on the first floor. I walked about 10 mins to Oviedo Centro Comercial - an upscale shopping center - where I found a small supermarket-type store called "D1" that offered the kinds of little snacks and provisions I like to have on hand. Ubers arrived almost immediately when called and were super inexpensive, but there are also taxis right outside of the reception area that cost virtually the same. All in all, the entire experience was simply lovely. When I return to Medellin, I will most definitely stay at Plaza San Fernando again. "