Hotel Ramah Hewan Peliharaan di Anfield

"We booked this hotel for a one night stay in January. We arrived to find they had apparently gone out of business several months ago. I had a talk with an assistant via the chat facility on the app, where he informed me I wasn't entitled to a refund as it stated this on the confirmation email. I could accept this if I had cancelled, but the fact that hotels.com took my booking in the first place surely means they are legally required to provide a full refund? The world's gone mad if this isn't...

"Positives: Great location for the Liverpool home game. Good fit-out Negatives: unnecessarily complex and difficult timed entry inc burglar alarm, email advice v late. Check the small print - excessive high extra charges on top of Wotif. Pixelated unwatchable TV. Back door permanently unlocked"

"Was a fleeting visit but the house was clean and easy to access. We all slept well and left the following day. "

"We stayed for one night and absolutely loved the location—just a short walk to Anfield Stadium, which was perfect for our visit. The house was generally comfortable and had everything we needed for a short stay. The kitchen was well-stocked with dishes and cookware, and having access to a washer and dryer was a big plus. Some areas could use a little more attention—floors needed vacuuming and the couches were a bit dingy (though covered with blankets, which helped). That said, communication...