Hotel dengan Kolam Renang di Apse Heath

"The room was very clean but the shower had an ingrained floor, a broken tile on the shower step and broken grouting around skirting. The steam room hinges were so rusty that I was surprised they still held the door on and the jacuzzi was mostly peeled paint would not have liked to use it. The childrens play area consisted of one very worn swing and a dilapitated play shoe. The games had one worn pool table. This was for the use of 50 rooms. This hotel needs refurbishing in a lot of areas and a...

"A relaxing feel runs through the hotel and out into the gardens. The view from the restaurant is beautiful. Herons love it too! The staff were smiley and attentive, Our room was clean and the towels soft and fluffy. We made use of the spa facilities every day. The pool temperature was great for us."

"The problems 1 having paid extra for room with a view of the harbour this was completely destroyed by the view if the adjacent flat roof broken tiles and multiple AC units. 2. No Ac unit in this room Windows that effectively didn’t open ( 1/4 in only) Late afternoon sun And someone had left the heated towel rail on Also a winter weight 10.5 tog quilt on the bed. No sheets So obviously the room never cooled down. Having 3 noisy fans was just an indication if problems and were of minimal help"

"The biggest issue was : no Air Conditioning. Very hot room and corridors. Other issues were small, but added up: Kids playing in reception/compass/entrance, shower door wrong way around, shower not draining, bar staff not always available, one lift not working - little things that could easily improve with care and attention, which you would expect at a good hotel."

"Overall reasonably good. Room was fine, but the air conditioning didn't work (a problem in a number of rooms that weekend). Check-in was very slow, said to be because of a new computer system. Quiet, sea view (it was 5th floor and extra). Also, and as with a previous room, the shower drained very slowly and the outlet was pretty bunged up with hair (don't look!). We paid for parking with the booking and since there was no space in the hotel car park we got a voucher to park in the road outside,...