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Aparthotel Parque Santiago III

3.0 star property
Unwind with spa treatments or take a refreshing dip in one of two outdoor pools then indulge in shopping therapy.

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Escape to Aparthotel Parque Santiago III, a haven near Playa de las Américas and Las Vistas Beach. Treat yourself to a rejuvenating spa service, enjoy a meal at one of the on-site restaurants, or unwind by the 2 outdoor pools. With laundry facilities and in-room WiFi you're all set for comfort while shopping and dining options are just steps away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 94.63 per vehicle (maximum occupancy 7)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Aparthotel Parque Santiago III have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Aparthotel Parque Santiago III pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aparthotel Parque Santiago III?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aparthotel Parque Santiago III?

Checkout is at 11:00 AM.

Does Aparthotel Parque Santiago III provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 94.63 per vehicle applies.

Where is Aparthotel Parque Santiago III located?

This family-friendly Arona hotel is located on the boardwalk, within a 15-minute walk of Las Vistas Beach and Playa de las Américas. Torviscas Beach and Siam Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 47 out of 73 reviews
Rating 8 - Good. 18 out of 73 reviews
Rating 6 - Okay. 6 out of 73 reviews
Rating 4 - Poor. 1 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the pool area
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, great service as always, great location, on the beach and next to best restaurants. Highly Recommend
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, maids very good polite
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were very friendly & helpful overall we had a fantastic week in Parque Santiago III!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is great and the room very clean. We were very happy.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect few days.

Perfect location, clean hotel, lovely staff and a very comfortable stay. The pool areabis so relaxing and chilled.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location in nice street with shopping centers, easy access to beach, 3 swimming pools, water park for child; all makes a great place for vacation.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely grounds and pools. You won't regret staying here. Room was refurbished and perfect.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lovely pool areas and well kept grounds. Very much recommended.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Amazing stay , and had a new refurbished room with big terrace
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Heather Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well looked after. Feels safe and secure especially when travelling with a young child. So close to the sea. Can’t wait to go back!
Stayed 5 nights in May 2024
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room cleaned daily. We had a garden view property in Gran Canaria Building, slightly noisy location as sound travelled easily through apartment. Wouldn’t deter me from staying again though.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Sheila

Liked: Amenities
We stayed in a refurbished apartment which had excellent facilities including a washing machine. The balcony was brilliant. Very quiet and relaxing resort. Our 4 year loved the kids pool as well as the big pool. Would definitely book again especially for the location. Prices a bit expensive in the resort itself but lots of options close by.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Katharine

Great area, great resort, fabulous facilities, lovely apartment. Shame housekeeping forgot to come one day. Wouldn't eat on site again. Would absolutely stay again if I went to Tenerife again, which considering the anti tourist demonstration that took place I may reconsider my choice of destination.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service
The Poolarea was beautiful. The room itself was extreme loud until 11pm (a bar direct under the balcony with livemusic/dj everyday). We wouldn't book a citysight room again, because it was way too loud with a child. The beds are also not really comfortable.
Stayed 13 nights in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Overall a very goodnstay
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great at Parque Santiago 3 been there many times always come home happy.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Liviu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect
Stayed 10 nights in Dec 2024
Verified

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Winter sun
Stayed 14 nights in Jan 2025
Verified

2/10 Terrible

Irene

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was one of the most uncomfortable hotel stays I’ve had. The beds were tiny twin beds, more suitable for children than adults, and the mattresses were extremely hard and uncomfortable. Getting a good night’s sleep was almost impossible. To make things worse, the room had no air conditioning. When I called the front desk to ask about it, the staff simply responded that they never said the room had A/C — no apology, no solution, and no effort to help. The lack of professionalism and basic customer care was extremely disappointing. The situation was so uncomfortable that I decided to leave the hotel early, even though my stay was already paid for. The hotel refused to offer any refund, which made the experience even more frustrating. Overall, this stay did not meet basic comfort standards, and the poor service made it worse. I would not recommend this hotel.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Nigel

Good points: Food Pool Checkin Extended check out (at a cost) Bad points: 3 large cockroaches found in room, reported to reception, but no action or compensation offered Towels removed by cleaners, but not replaced, multiple calls to reception, but no new towels Very noisey renovation works in the room/s directly above, banging and drilling most of the day
Stayed 4 nights in Feb 2025
Verified

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment we were given was glorious - two bedrooms, one en-suite, and a huge balcony. The hotel is beautiful. Well laid out and perfect attention to detail. Staff are friendly and helpful. Pools are lovely, albeit rather salty. The beach is right on the doorstep. Breakfast was excellent. Our only issue was cockroaches - lots of them! Our apartment was right by the recycling which included food waste and they were doing renovation work next to that so may have disturbed them - it doesn't look like a regular major issue from reviews. We must have had 20+ live roaches in the apartment over the 5 days we were there (and we didn't spend a lot of time there for this reason) - and a lot of tiny dead ones when we sprayed. I won't say it ruined the holiday - we still had fun - but my daughter wouldn't sleep in the bedroom where she'd seen them on her bed, they were in the shower......it wasn't nice at all so it was a constant concern. The hotel gave us spray but it was very potent so we had to go out for hours and left us with a lot to clear up, but they were back after 24 hours. It was a real shame. I'd be reluctant to return.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Torill Bøgseth

Liked: Cleanliness
Disliked: Amenities
Misfornøyd med middagsbuffet. Dårlig utvalg. Lite variasjon. Helt visne julestjerner på bordene. Vennlig personale.
Stayed 7 nights in Feb 2026