Hotel dekat Aurora Family Leisure Complex

"Our Room was clean and spacious. The check-in and out was quick. The complimentary breakfast was very good too. The only issue we had - no closet rod or hangers to hang my suit and wife's dress. Parking was easy and close too."

"Check in was terrible. They somehow oversold the room category we booked and pre-paid for. A standard room with two queen beds. The staff member at the desk didn’t seem knowledgeable on how to deal with the situation and we were left standing at the front desk for almost 15 minutes before being advised of the issue, and then another 15 - 20 minutes while they tried to figure out what to do. In the end, the solution offered was two separate rooms each with a single queen bed. The rooms were...

"Great place to stay!"

"The hotel was exactly what we were looking for. Clean rooms and bed. Swimming pool was heated and the kids had a great time. Breakfast was included and it was more then enough. Location is near shopping, so everything worked out great"

"Clean room, nothing special, price was a little high for what it was"

"It was good."

"I booked a hotel room, and they put me in clearly what was a motel room. Not even in the hotel building, on the ground floor, poor ventilation, it smelt bad and I could hear everything going on outside. I didn’t even stay. If I wanted a motel room I wouldn’t have spent $180 on a room. I’m still trying to get my money back from Expedia but unfortunately they said they would email me and it hasn’t happened yet. I called them multiple times and they hung up the first time. I’m praying I get a...

"I would have rated this stay higher if we didn’t have issues with our stay. The property resolved them. The bed and pillows were not comfortable or good. We were in a room that connected to another room and we didn’t ask for that. It was extremely loud late at night you could hear everything from the other room. The property itself was very clean and the room was clean. The bed mattress is terrible."

"The staff were very pleasant; the hotel is spacious and rooms were nice."

"Great staff, room was great , bed was perfect as well as the shower."

"The staff were juggling a new computer system install and apologized for delays. Staff at Front Desk were eager to answer any questions. Inn is located in a quiet industrial area."

"Good"

"System was down when I got to the hotel couldn't get checked into our room until 5 hours later. Thankfully we have relatives who had gotten there earlier and checked in we were able to shower and get to the event. Had further issue the next day because the last at the front took down my info so they required me to provide again all my details and payment info. Breakfast was good staff working there were very accommodating but looks like they need more servers No complaint about rooms, clean...

"Good customer service"