Thanks for your review, Lisa. Will work on that 5th star on your next stay.

Theresa, Appreciate your review and we look forward to seeing you again soon.

Maria, Thank you for the 5 star review- we look forward to your next visit.

Thank you for taking the time to review us. We will work hard to earn that 5th star on your next stay!

Thank you for reviewing- yes, we are almost 100 year old. That said, certain things should have been in place such as a chair by your desk- thank you for bringing it to our attention so we can rectify that. Any time on your next visit, please let us know in advance and we will work to get you into a larger room.

Samir, Thank you for the review. Next time you arrive, please let us assist you with your bags. Another choice is booking a deluxe room on the first floor- our guests LOVE thos rooms.

We LOVE 5 stars- thanks for choosing us as your "home away from home".

Sarah, Thanks for taking time to review us. We do not have microwaves as we have found not all people are considerate about the type of food they heat- and this can impact the room for days as well as neighboring guests. Looking forward to your return!

Clifford, Appreciate your review- will pass your kind words on to the entire team.

Lori, Thank you for your review. We are completing the pool renovation in stages, and expect the new exercise room to be done within 45 days. I appreciate you letting us know about the noisy heater as we were able to address that right away. Looking forward to your next visit to give you a true 5 star experience!

Louise, We apologize your found the pool area "awful". We are going through extensive renovations on the area. Also, I believe when you were there, we did have a very large group in. The bathroom doors should close all the way and we have addressed that. Please notify me the next time you make a reservation, and as the owner I will personally make sure you have a perfect stay on your next visit.

Thanks for the 5 stars- we look forward to your return visit!

Thank you for taking the time to review. We enjoyed being your "home away from home" and look forward to your next visit!

A perfect score is always our goal and we are glad we succeeded during your stay.

Appreciate the feedback. During this transition period in weather, it is the first time the heaters are being used and apprecite you bringing it to our attention. As a boutique hotel built in 1927, our rooms sizes do vary and are not as spacious as modern hotels. We try to make up in quality what we don't have in quantity. On a future visit, please ask for a larger room and let us know if something is not working properly during your visit- we will take care of it immediately as is our standard.

We found that most guests only staying one or 2 nights do not need a full and complete changeout- so we do give a housekeeping request card at check-in to give you the option. If you were not informed of that, I apologize and will address that with our team.

Thanks for the 10 rating- the entire team works hard daily for this review and glad you noticed. Will pass your comment along.

Appreciate the review and we invite you back when the restaurant is open- you will love it!

We appreciate your feedback and glad that you enjoyed your stay!