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"We love from the start, all the staf from the door (Roberto was excellent) to the checking and after the checkout, are willing to help. We love the room, hotel, roof top concept with the spectacular view but more than, the well trained staff all are there for help you. Thanks RIU Hotel Plaza Madrid for your spectacular services."

"Best location for La Gran Vía. Would recommended and stay here again on my next visit. "

"The hotel is a great option if you have an overnight layover in Madrid. It is closer to T4 that the other terminals. There is also a shuttle. The rooms are clean. "

"Great place to stay and close to everything "

"Falta limpieza en la regadera"

"This hotel is exceptional. It’s beautiful, clean and the staff is so kind and helpful. I recommend this hotel 1000%! Eduardo deserves a stand out as he was beyond kind to us and made us feel so at home. "

"Food great "

"Friendly"

"The location of the hotel makes it really convenient, the place is clean and the staff is friendly. "