Hotel Golf di Avenida Kukulkan

"Me gustó el hotel, aunque mi habitación tenía mala vista. Decía vista al jardín, pero estaba muy descuidado. Y era muy obscura. Muy buenos desayunos y en general bien el hotel"

"We booked this hotel through Expedia and arrived around noon, but we were told we had to wait until 3 p.m. to check in. They offered no flexibility; if we wanted early check-in, it was $20 per hour. Even though they said the hotel was 60% full, many families, like us, were waiting in the lobby until the 3 p.m. rush. It was ridiculous—if rooms were ready, they should have let us check in sooner, instead of holding everyone until the same time. That night, we were also told we had to move our car...