"The room is clean as usual. Comfortable and spacious. But only one thing we are not satisfied, even we request 1 extra towel, they charged rm10-20. Before this they didn’t charge. The staff are good and polite Also. Me and my family took breakfast and the food has lots of variety and delicious as usual. We love to stay here and our of favorite place everytime go to Malacca. Plus it’s near to mall, easy to access as well."
"The pool is very family friendly and awesome for kids. The location is very accessible to many tourist attractions and the historic Dutch Square, Christ Church Melaka and Little India. Breakfast was ok, and runs out fast."
"5 minute wait at check in before we were even greeted
Ants in bathroom
No one told us there was a secret hidden curtain that could blockout the morning sun so we slept without curtains and were forced to wake up at 7am.
Pillows hard as hell.
Staff very aggressive when confronted with issues"
"**Below Expectation for a 5-Star Hotel**
The price of RM1200 per night did not reflect the experience expected from a 5-star hotel.
**Pros:**
1. The room was spacious and surprisingly very cold, even without the air conditioning switched on (around 18°C). The tiled floor was also very cold.
2. We made a last-minute request for an anniversary room decoration. Although the hotel required a 3-day notice, they still managed to provide a simple setup—thank you for the effort.
3. Kids were given a “mystery activity” to complete, with an ice cream reward, which was a nice touch.
4. The check-in process was smooth and quick, with welcome drinks provided.
**Areas for Improvement:**
1. No room slippers were provided, which was uncomfortable given the very cold floor.
2. The table lamp was not functioning, and it took more than 30 minutes for the technical team to respond.
3. All TV channels were lagging badly. Even calls to the operator had delays. The technical team mentioned this was “normal,” which is quite unacceptable.
4. Parking was limited and located far away. The buggy/trem service was not readily available and had to be requested each time, which was inconvenient.
5. There was no lifeguard at the swimming pool. We witnessed a concerning incident where a young child nearly drowned after jumping into the adult pool area near the kids’ slide. This raises serious safety concerns.
6. Breakfast was expected at the coffee house, but it was instead held in the ballroom."
What are some of the best holiday rentals that Ayer Pa'abas has to offer?
Kota Laksamana Comfortable Crowd by Step-In: This holiday home rental outside of Ayer Pa'abas is located in the city centre, and offers a balcony, air conditioning and free WiFi to help you feel perfectly comfortable in your new surroundings. It has 6 bedrooms, as well as a kitchenette with a fridge, a microwave and an electric kettle, so that you can cook with friends or family. See all vacation rentals in Ayer Pa'abas.
If I need to cancel my hotel reservation in Ayer Pa'abas, will I receive a refund?
Yes, you'll find most hotel bookings are fully refundable as long as you cancel prior to the accommodation's cancellation deadline, which is usually within 24-48 hours of your check-in date. If your reservation is non-refundable, you might be able to still cancel and get a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Ayer Pa'abas.
What is staying in Ayer Pa'abas like?
Travellers to Ayer Pa'abas will find plenty to explore and enjoy. There are 808 hotels and other accommodation options in the surrounding area. Find out more about Ayer Pa'abas.
The hottest months are usually March and April, with an average temperature of 27°C, while the coldest months are January and February, with an average of 27°C. The rainiest months in Ayer Pa'abas are November, December, May and October, with each month seeing an average of 249 mm of rainfall.
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