Search Hotels in Back Bay West, Boston

"The room had no hooks to hang stuff like towels or clothes while taking a shower. The bathroom light blinded me Its eye level. No shelves to put toiletries in the shower. Besides that it is a very nice hite"

"very clean very modern"

"clean, every thing was great"

"I recently stayed at Hilton Boston Park Plaza, the historic former Park Plaza, and came away with mixed feelings—leaning strongly negative. On the positive side, the location is excellent—steps from the Boston Public Garden and Boston Common—and the rooms have clearly been renovated. The updates give the space a more modern feel, though small details are oddly lacking (for example, no glass cups in the bathroom). Unfortunately, the overall experience felt disingenuous. The hotel advertises a $15 daily credit for drinks or breakfast, which initially sounds like a perk. What they don’t clearly tell you is that the “continental” breakfast—plus a few basic hot items like eggs, sausage, and bacon—costs around $40. The credit barely makes a dent. More frustrating is the mandatory “Destination Charge” of $85. It’s framed as giving access to amenities like the gym and business center, but these are standard features at most hotels—and you can’t opt out. The result is a pricing structure that feels like bait-and-switch: a small visible credit masking much larger hidden costs. In the end, it felt like constant nickel-and-diming. For the price, there are better, more transparent options in Boston. I won’t be returning."

"They do not have room control temperature. The whole facility is on one system. It was freezing in my room. I needed 4 blankets. The window in my room was cracked. They had the air conditioner running and it was 50 degrees outside. I felt like I was living unhoused. Great location. Friendly staff. Clean room."

"All good"

"Yes"

"Checkin staff was very helpful."

"Convenient location, efficient rooms, good price. Rooftop bar was a nice addition. Would stay again"