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Citadines Bacolod City

3.0 star property
This stylish aparthotel puts travelers right in Bacolod City's center, where they can enjoy urban convenience with the bonus of an outdoor pool

Choose dates to view prices

Citadines Bacolod City offers a modern retreat with practical amenities in the heart of the city. Guests enjoy an outdoor pool, in-room WiFi, dry cleaning, self parking, and 24-hour front desk assistance. The location is consistently praised by previous visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp1.032.336
Rp1.259.450 total
includes taxes & fees
24 May - 25 May
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About this property

Citadines Bacolod City

  • Hotel in the city centre
  • You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Citadines Bacolod City. Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • Smoke-free property and a lift
  • Room features
  • All 200 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs.
  • Other amenities include:
    • Bathrooms with showers and bidets
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, microwaves and electric kettles

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The price is Rp1.342.377
Rp1.516.885 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children aged 6 and younger eat free breakfast

Rollaway/extra beds are available for PHP 2700.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PHP 1200 for adults and from PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700.0 per night
  • Spa fee: PHP 1000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Citadines Bacolod City have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Citadines Bacolod City?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Citadines Bacolod City on 24 May 2026 start from Rp1.032.336, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Bacolod City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Bacolod City?

Self-parking is free at this property.

What time is check-in at Citadines Bacolod City?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Citadines Bacolod City?

Checkout is at noon.

Does Citadines Bacolod City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1650 per vehicle applies.

Where is Citadines Bacolod City located?

Located in the heart of Bacolod, this hotel is within a 15-minute walk of Capitol Lagoon Park, Art District and Robinsons Place Bacolod. Yoyo Land and Megaworld The Upper East are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.8

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 74 out of 94 reviews
Rating 8 - Good. 16 out of 94 reviews
Rating 6 - Okay. 4 out of 94 reviews
Rating 4 - Poor. 0 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

Reviews

Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Staff professional N/A on breakfast Kitchen complete
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and laundry services at the Row. Staff we extremely polite, pleasant, and professional.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my go to Hotel in Bacolod. The property is clean and the area is close to nice restaurants. I also like the free breakfast with a lot of options. I tried staying at Seda Hotel and Citadines is better and newer.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Everything’s so great definitely highly recommendable! From room, staff , and amenities. Awesome place to stay in Bacolod for vacation. Staff are so friendly and accommodating with a beautiful smile. Excellent service!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice plus breakfast buffet included in the room is the best.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Donna Lea

Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful place is absolutely clean Hallway is a little stuffy and sometimes has some odd smell but everything else is wonderful.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short and simple stay. The hotel was excellent even amidst the chaotic city conditions . It was ideal when i selected it due to its location to the airport. The staff were very supportive and friendly. the facility was very clean , but it was also very new compared to the surroundings.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet with dining options
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here at this hotel several times. The staff is excellent and go beyond their duties to make sure we have everything we need. My wife and I agree that citadines is like our second home. Thank you!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ANTIPAS IV

Liked: Cleanliness, room comfort, communication

Great hotel in Bacolod

Courteous and professional staff, nice restaurants, clean room
Stayed 1 night in Nov 2024
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
very good service from the concierge and the rest of the staff
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Paulette

Excellent service . Great food
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very well equipped with full kitchen washer dryer and separate bedroom. 2 separate thermostats kept the rooms comfortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Regie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay! The staff was incredibly friendly and helpful from check-in to check-out. The room was clean, comfortable, and well-equipped with everything we needed. The location was perfect—lacson street. Breakfast was fresh and delicious each morning. Would definitely stay here again and highly recommend to anyone visiting the area! --- Let me know if you'd like to customize it (e.g. mention specific staff, location, amenities, etc.).
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Apollo

Liked: Amenities
The property is well maintained, amazingly clean and smelling fresh. Hotel staff are exceptionally hospitable. The best hotel experience I had in a small progressive city.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
Professional and people-centered staff
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Riza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I stayed at this hotel during my visit in Bacolod . We enjoyed the breakfast , the room is clean and towels which I’m very picky about . I will stay at citadines Bacolod for future visits again . already recommended citadines to my family and friends .
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Cicel

Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ena

Liked: Cleanliness, property conditions & facilities, communication
The stellar customer service of the front desk.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superior quality. Absolutely one of the best breakfast buffets I have ever had in my life. Dinner was magnificent. The pool is wonderful and the bar was outstanding.Excellent staff and service. Citadines is striving to be the best stay in Bacolod City and it shows.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Lynette Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently enjoyed an exceptional stay at Citadines where the elegant ambiance and immaculate cleanliness set a perfect tone for my visit. The luxurious room, outstanding dining options, and top-notch amenities, including a stunning rooftop pool made my experience truly memorable. What truly stood out was the attentive and friendly staff, whose exceptional service ensured that every moment was enjoyable and stress-free.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Douglass

Liked: Cleanliness, amenities, property conditions & facilities, communication
Citidines is a true 5 star property. The hotel is modern, impeccablly clean & staffed with smart, attractive, competent staff. The kitchen deserves special recognition for the quality & variety of it’s offerings. It pool & fitness area are second to none. Highly recommended!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Citadines Bacolod for 3 nights in March 2025. It's a new hotel, nicely designed and in a good location with excellent restaurants near by. The room was comfortable and spacious. Our only complaint was that the ventilation is poor and you cannot open the windows. There is a strong insecticide smell in the hallway, which leaks into the room. I must say that this is a common issue in the Philippines.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

O have been at this hotel 3 times this year. Every time was better than the stay before. Empoulyees always nice and smiling and answer my questions or find out immediately. Room is cleaned every days with new bedding and towels. The dining rooom food is always excellent. The waiters have remembered my drinks and when they see me come in for breakfast they immediately getting me the tea i like. Even when I only stay for a couple days. They aCcomadate me in every way. Pool staff are great. It I just wish the pool water was warmer but what can I expect when the outside temperature Is 94. I will always come to this hotel when in town.
Stayed 5 nights in Jan 2025