Hotel Keluarga di Bacolod

"The place needs to be cleaned. We killed two roaches during our stay. And there is no proper instruction how to get inside."

"Thru Travelocity I booked 2 rooms and each was supposed to have 3 beds in each room and what I was give when I got there was one room with 3 beds and one room with 2 beds, and ahe had the audacity to charge me extra for the extra people after not giving me the 2nd room I paid for with 3 beds."

"DO NOT. I REPEAT. DO NOT book this hotel. They have numerous hidden charges, terrible rooms, cockroaches, no hot water, and with the ac on 16°C the room still was hot and we were still sweating at 8pm at night. The door had a Crack that you can seen through."

"I hate to say it. It’s an absolutely nothing like it shows on Expedia. Can’t recommend anything good about it. No hot water in shower. Two showers broken. Just very run down place. I feel I was misled and wish I got a refund. Stayed there for one hour and left to a new place. Absolutely nothing like I expected"

"Beautiful hotel ,, friendly amazing staff and clean rooms, close to the mall too ! Will book again."

"Overall stay was pleasant. I will come back."

"This Property is Newer so that everything is super clean. Love the Shower and it has a comfortable bed. The Area is walkable with a Casino nearby that I enjoyed some time in. Also a Starbucks close by. I would stay again."

"Beautiful place fi stay overnight; modern interior with large room and clean. I love the coffee maker, water bottles and robe provided to clients. Breakfast needs upgrades it’s our second stay but nothing that excite our tastebuds. Menu is same thing daily. Coffee tastes bland or water down. Piano on the lobby needs tweaking sounds was not good it’s not the person fault it’s just maybe need a new piano. The acoustics guitars entertainment on 4th floor was awesome! Good vocals. Staff are...

"This hotel is phenomenal. The Room is very clean and well maintained. Their breaksfast is serving is so big and a lot of extras. Lastly, their Staff are very friendly and polite. Two thumbs up to this hotel."

"Staff are really nice and accommodating. Considering the hotel being the oldest, it doesn’t look old at all. Hotel looks very classic and elegant. Very close to the pasalubong stores (Merzi and Bongbong’s). 30 minutes from the airport."

"Friendly stuff enjoyed my stay for the price. It’s reasonable, large, clean restroom, smiling faces every day in the front lobby and secured by a gate. The room can be a bit noisy but like I said for the price it’s worth it and if you don’t mind or you’re a heavy sleeper than this will be a great choice walking distance from the mall to the government center and one block from the hospital for emergencies"

"Clean room and accommodating staff"

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