Search Hotels Near Bacons Castle, Surry

"Next room had huge rock music playing until 3am. Kept us awake. We called security who got them to turn it down at midnight. After 15 minutes the booming was Bach on high. No follow up from security. I will not stay at your hotel Again."

"We’ve stayed here many times in the past, but this is probably our last time. Very disappointing. There was nobody at the front desk when we arrived- only a paper with our name asking us to sign & write in our vehicle information. The room key was left on the counter with our paperwork. We went to dinner later in the evening and came back hours later, around 8pm and still nobody was to be seen at the front desk. WiFi didn’t work. We couldn’t make a call or send texts or load any information on apps. Phones were non functional. No coffee maker in room. We requested a specific room and got a different one. The only time we saw someone at the front desk was at check out when they asked for our credit card for the destination fee. Breakfast was dry with less options than before. Mattress was creaky and uncomfortable."

"The worst stay ever. Cylinder blocks with a blanket would have been better than the beds here. The facitily lacks in repairs and maintenance. The bathroom sink would not drain. There were bugs in the bathroom. "

"Third time staying there. Staff has always been helpfull. Rooms are always clean. Food and amenities are great."

"Fabulous resort - we stay there every chance we get!"

"New facility and great view "