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"The location is excellent. Really centrally located and walkable to everything you would need in Sorrento. Valet service is offered if you have a car and they are one of few hotels that are dog friendly with no weight restriction - we have a medium dog which falls way over the standard 5kg or generous 10kg rule! The staff however, do not really leave an impact. Reception staff answer all questions appropriately but I wouldn’t describe as warm or friendly. F&B staff in abundance at breakfast but the spread was disappointing and coffee always delivered cold. Three mornings with three different coffees tried, all served tepid at most. Shame as it is a classic and old Italian building which has its charm otherwise. "

"Very friendly staff and very helpful. Offered us more than what we were expecting. Enjoy their excellent home like made food at the onsite restaurant served by the best. Ask for Andrea. The onsite manager eager to please every single person in the resort which is a unique action locally. His generous offer will not be forgotten. Thank you so much and hope to see you soon. "

"Room wasn’t very clean, towels feels old, staff are friendly and breakfast was good. No hair conditioner was provided, we had to buy our own. "

"Terrific stay. Staff great. Included breakfast is vast! Room is great. Location is 3blocks from city center. Walkable to tran station which has great acess to Pompeii. Cleaning staff does detailed work. Front desk checin and help excellent."

"I usually do not take the time to complete reviews, even when I really enjoy the location. In this case, I’m anxious to do so, as the Grand Hotel Capodimonte in Sorrento, Italy, is an amazing place. Probably the cleanest hotel I’ve ever stayed in, which not only includes our room, but the elevator, restaurant, lawns, etc. The location is amazing – you simply walk about 150 yards down the hill and you’re in the heart of the best shopping and dining in the city. Other hotels are on the strip, but they are “too busy”, and the 150 yard walk is worth it. A 10-minute walk to the marina to catch ferries to Pasitano, Alalfi, Capri, etc., and a 15-minute walk to the bus terminal for additional options. The staff could not have been more friendly. Complimentary breakfast was first class all the way. Our plane left super-early from Naples (1.5 hours away), so we had to leave before breakfast was served. The hotel made us a “travel breakfast bag” to eat on the way to the airport. Incredibly thoughtful and much appreciated. One of my finest travel experiences ever. A+++ and highly recommended. Dean Shoultz "

"The view over the Mediterranean from this hotel is mesmerizing. You are in for a delicious breakfast with lots of varieties if you want to try their restaurant. Just wish if there was an indoor swimming pool. Also, make sure to know about their shuttle bus schedule as there were no signs on the bus and the evening driver wasn’t that tourists friendly. Your only way to Sorrento is the shuttle or local bus ( SITA bus). Otherwise, taxi is a pricy option Rooms are clean, room service is good."

"Very nice hotel facing the capri island once The season starts the swimmimg pool will be open ypu will enjoy all the amenities . They had a swimming pool.indoors part of the spa that i benefited from.with sauna . The breakfast was very good with a lot of choices very generous . I highly recommemd this place"

"very friendly staff, very nice view, very good parking. Some furniture needs an renovation."

"The most beautiful hotel with amazing view. Their shuttle service made everything extra convenient If the pool was heated this place is heaven "