Search Luxury Hotels in Bainbridge

"I stay here on a regular basis when I travel between Glasgow and the south. The hotel is a grand old building in a beautiful little hamlet off the A1 with lots of history. Due to this and the fact its family owned and not part of a huge chain, it’s a bit worn in places but it’s clean, comfortable and cosy with plenty of charm and quirks.. The staff are lovely, welcoming, very helpful and do their best to make your stay a good one. There’s a spa, a bar and a restaurant, the food is delicious and there is a variety of dishes to suite all. I would stay here before considering any of the other places nearby for all of these reasons."

"Very great experience"

"Lovely hotel, staff very friendly nothing too much trouble. Nice clean room, bed comfortable. Just a bit noisy from road traffic, otherwise would have been an excellent stay. Food really nice, and reasonable choices for vegetarians."

"Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel were very good however breakfast on Sunday morning left a lot to be desired in terms of service as anything cooked took an age to arrive and my wife after at least half an hour gave up on hers but it did arrive as we were leaving! The grounds and facilities are excellent. On departure I was clear to my complaint on the room, I was offered a token without any any investigation and offered access to speak with the deputy manager. I declined both and hoped it would have been dealt with differently as my point was not financial and being fobbed off with £50 and having to request the manager did not feel right. My intention was to convey disappointment with the room in the hope of investigation and recognition to a problem with some assurance it would not remain an issue for others. I left feeling no one really cared! "