Hotel dekat Balfour Road Reserve

"Very convenient location for what we needed (next to Due Drop). Restaurant downstairs which we dined at twice - good food, fair prices. And also located next to lone star and a few other shops. Easy to get to off motorway. "

"They charged extra for parking which on booking it says it was free"

"The receptionist was amazing!! Room was very basic, there was tee, coffee etc but no milk. Basin was not attached to the vanity. The heat elements were taped so to not turn them on, we didn’t need to use it however. Good tjo for tie price but the reception last was top notch especially the (Indian and I’m not being racist) lady when we checked out!"

"The sheet in my room was never changed the whole 5 nights I stayed at the hotel. I booked a single bedroom but was offered 2 rooms."

"It was a pity that because I put two names in the booking that they did not realise that the rooms were a block booking so we weren't able to be next to each other but that might have been on us. the furniture needs a little upgrading. Table was uneven and wobbly and a bit chipped the curtains had a small burn hole in them. Also they have beds for three people and they give you tea and coffee for three but not milk enough for you to make three coffees. Very noisy I found this time. I have...

"Parking is extra."

"Ordinary."

"Thank you for the excellent service. The only disadvantage was the cleanliness outside the rooms in hallway and outsidd"

"Traveled 6hours and wanted a hot shower and to settle into bed for an early morning Departure. When we turned up, our room hadn't been vacuumed. We were given a room and had to run the shower for 10mins, for it to get warm. THEN we tried to settle in bed but people were being loud/swearing etc outside the room and a child was running up and down outside our door so we had to request a new room. Thankfully, the staff member gave us another room and we were able to settle in but after travelling...

"Access to room by foot with bags difficult..uneven terrain"

"All we needed for a one night stay except for the lack of spare blankets or a duvet."

"Oh my gosh where do I start. This place was so disgusting that we couldn't even contemplate staying in that filth. The place was an absolute dump. As soon as we parked our vehicle the vibe of that place was already telling me to leave. The area was filthy with rubbish outside the room and surrounding areas. The pics on their website did not reflect the lodge at all. The parking was like a matchbox. After ringing to try to cancel we were offered another room. Giving them the benefit of the doubt...

"Very friendly & helpful staff. Room very clean & spacious. Parking convenient & secure & safe. Thank you for an excellent service!"

"Great price, friendly staff, good food"

"It’s a good apartment to stay for a couple of days but the location is not great. No shops/restaurants nearby. You definitely need a car. "

"Clean room, awesome staff, shopping center was close"

"Room was refurbished on the inside but the fit and finish was sub par - to the point where security was a concern for me. Most concerning was the flimsy thin ply patched over the main entrance door. The door between the lounge and bedroom wouldn’t shut due to bad fit / installation. Big gaps between the external sliding door and wall create drafts for wind and extra outside noise"

"Basic. Shower didn’t work well. Rubbish under the bed. Seemed clean overall? Fridge, kettle etc all good. Decor - not good. Lots of noise. Didn’t expect it to be luxurious but was more basic than I realised. Location was excellent (with a car)."

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