Apartemen di Baltimore County

"Property managers never returned calls. Never returned messages or provided check-in instructions. When we arrived at night with my son, they still did not answer and then, after 25 calls, they answered and said it was canceled that morning. We booked one month out and we were confirmed. I travel all the time. Worst experience of my life with any business, especially a “hospitality” business."

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"Horrible experience !!! The property didnot sent any reminder email to us, eventhough we transferred 5 nights advance money to property via expedia, while we missed to contact them 72 hr before. When we reached the front desk on the day of booking, we came to know that the property is rebooked by other party and we have to book another hotel in hurry. Surprisely, when we asked about refund, property owner refused to give us any refund of 5 nights mentioning that "why we missed to contact them 72...

"Where do I start? I've used VRBO all over the world & never had a problem. First, the listing said to call 48 hours ahead of trip to "register". Tried 5X, no answer, texted a few times, nothing. So we show up to the property & the address looks nothing like the pics & still no answer from host on how to get inside. I then call VRBO customer service, who contacted the host. Host calls me & says she got my "nasty" voice mail & to deal with customer service. By this time we've been outside for over...

"Im 100% sure this was a scam. I booked this back on may 5th for july 10th-13th I get there i cant get in contact with the owner Lorraine Jacobs i called multiple times left voicemails she NEVER reached out to me. Got in contact with the property manager Derrick but he couldn't find my reservation. Its an apartment NOT a hotel. The person at the front desk said this isnt the 1st time this happned with the Lorraine Jacobs lady. I had to spend a extra $400+ dollars just to find somewhere else to...

"I showed up with my family at 11pm and was told there was no room for us. I had already paid! I am now fighting for a refund. Unacceptable! We drove 6 hours! No one could give us any answers. Called and texted “property manager” who then told me to contact a different person. This other person told me she also had no say or power to check us in. Was then told to contact Hotels.com. Hotels.com couldn’t get a hold of person responsible for listing either!! We ultimately had to find and pay for a...

"Not enough characters to submitt what I really wanna say. But will not refer to any1. ONLY GOOD THING IS THAT IT WAS CLOSE TO WERE WE ACTUALLY NEEDED TO BE"

"The door lock was a bit difficult so I felt very vulnerab"

"This listing is so misleading. The first 2 pictures make it seem like the property is in a nice loft building with gated parking. This is incorrect the day before check-in they will let you know that you'll be staying in a basement! The free uncovered parking is street parking. The place was cozy and comfortable enough but if have any issues walking the stairs to the basement apt are a little scary as you will see in the attached photos. You have no control over the temperature it's...

"The location to the stadium was the only accurate information. The house is in need of great repair and not worth what we paid. There were issues with the front door locking. The TV in the living room never worked. The ice machine didn’t work. The local contact/owner was hard to get ahold of. He also indicated once he finally answered that he typically charges half of what we paid so I feel completely ripped off!!!! The carpeting on the stairs was absolutely disgusting. The bottom step leading...