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"Our first stay at Dusit Thani Pattaya marked our introduction to the Dusit hotel chain in Thailand. As loyal Hilton and Marriott members, we came in with certain expectations—and there were definitely highlights worth mentioning. The service truly stood out. The bell staff, reception team, and café barista were all wonderful—friendly, polite, and genuinely warm. Their kindness and attentiveness gave us a strong sense of Thai hospitality and made us feel very welcome throughout our stay. However, the room condition was a letdown. It felt old, outdated, and had an unpleasant smell. We honestly couldn’t imagine staying in the original room without the upgrade. That said, we deeply appreciate the effort made by the staff to accommodate us with a better room—it made a noticeable difference in our experience. On a positive note, the lobby is absolutely beautiful and creates a great first impression. The property’s private beach in Pattaya is also a rare and valuable feature, offering a relaxing and scenic escape. Combined with the signature Thai charm in service, these are the elements that would draw us back. Overall, while the service and setting shine, the rooms would benefit greatly from refurbishment to match the otherwise lovely experience."

"dirty linens and bathroom.Otherwise OK"

"Clean room. Lovely staff. Pool could be cleaner."

"Yes it was very nice "

"Excellent location to the beach. A bit of an older conditioned Hotel. Good breakfast buffet. Has a bowling alley! Still not sure if there is an indoor bar. I broke my bathroom drinking glass = 50 baht. Not a lot, but unexpected. I asked the concierge to call me a taxi to go 1.2 miles to the bus station. He told me I could walk with my suitcase in 95° weather. I’m a US Marine, yes, I could have hump there. But i’m not here for hot weather training. Lol "

"Pullman Pattaya is a great hotel. Nice area in Wongamat/Naklua. "