Lobby
Check availability

Reviews of Grand Pasundan Convention Hotel

4 out of 5
Grand Pasundan Convention Hotel
Jl. Peta No 147-149 (Lingkar Selatan), Bandung, West Java

Reviews

6.0
Rating 10 - Excellent. 3 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 6 out of 29 reviews" "
Rating 2 - Terrible. 5 out of 29 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gam Biu Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th star
It is worth to stay in this hotel .0verall rated good and will recommend friends to stay there . I will still stay there next time too
Stayed 5 nights in Mar 2020

8/10 Good

Elkana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down, malfunctioning room
Had to wait for long time to check in as there was only one staff on duty to deal with big groups during afternoon. Impression from the lobby was good but the room was a huge disappointment. Had to walk quite a distance from the lobby to another building. Room was very small, malfunctioning bathroom - broken/leaking shower that sprayed water to everywhere in the bathroom despite curtain closed, sink was too small to wash face properly, shower basin was clogged and had to shower with legs swimming in bath water... Housekeeping did not come on second day morning, after several reminders staff only came with clean towels and mineral water - no room cleaning. Wanted to massage after seeing the signs however could not find the spa center and staff who can help with the booking. Overall, it was a horrible experience and I would not recommend anyone to stay there.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elfita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Nice location

8/10 Good

Omar

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy stay there especially for family
bagus

4/10 Poor

IMAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Rini, Seattle

Disliked: Cleanliness, property conditions & facilities, room comfort
Won't recommend.
The standard room (old building) isn't livable as hotel. Shower's in bad shape, the AC was rattling. The white towel is dingy and gray. The bed was too firm. The staffs are nice, but they truly need to renovate the rooms.

2/10 Terrible

Saqib, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
On reception they argued us they can't provide us extra bed even we paid for it. They blamed expedia too even guy had confirmation with him. Then gave us terrible room even no iron provided and asked for extra. Hotel is not really clean as shows in images. I will not recommend this hotel. Far from all places. Hard to communicate with staff.

8/10 Good

Verified traveller

Liked: Staff & service
normal hotel
Slightly off from good restaurants and shopping places. Need to take taxi

4/10 Poor

Jessie Magdalene, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable
I booked a 3A + 1C room, and was given a room with 2 single bed! Counter staff don't seems to understand english, very difficult to communicate. Had to do a top up to get the right room. Room towels were very old and looks dirty. Saloon and body massage in the hotel don't provide professional services. The only nice thing about the hotel, was the breakfast, and we still had to pay extra for 1A + 1C

6/10 Okay

asmah, johor bahru

Liked: Staff & service
hotel is very nice and the staff are very friendly
we checked in late and the staff are very friendly and helpfully . helped us with the lagged

2/10 Terrible

STEVEN, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
This is my worst nightmare I ever come across staying in hotel. The breakfast is having repeated menu everyday.You will expected to wake up in the morning without the morning call service but the morning prayers instead.Wi-Fi connection is poor..... Will NEVER ever stay in this hotel again the next time I am back in Bandung.

6/10 Okay

Halim, Kuala Lumpur

Liked: Cleanliness, staff & service
Good for money
Book for 3 adults but room provided for 2 (twin room)

8/10 Good

Normah, Brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hospitality
Great & enjoyable family holiday

8/10 Good

Herawaty, Indonesia Jakarta

Liked: Property conditions & facilities, room comfort
closed Festival city mall and highway Pasir Koja

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Feedback on hotel
Room was in old wing. Musky ambience. Air condition was not cold at all. Bathroom in bad shape with crack mirror and worn floor and wall tiles. No power outlet at coffee making table corner.

4/10 Poor

YASUJI

Business traveller
Disliked: Cleanliness, property conditions & facilities
次回は泊まりたいと思えない
シャワーカーテンの下が カビでヌルヌルでした、お願いして綺麗にして貰えましたが 事前に綺麗にしておいて欲しかったです。 コンベンションセンター併設ホテルだから仕方ないですが、うるさくて休まりませんでした。
Stayed 6 nights in Jul 2023

4/10 Poor

Iwan

Disliked: Cleanliness, property conditions & facilities, room comfort
Kamar yg diperoleh tidak sesuai & tdk nyaman....
Stayed 1 night in Jun 2017

10/10 Excellent

Nopriandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotelnya nyaman
hotelnya besar..kolam renang bagus..recomended

2/10 Terrible

kiki yuliani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
studio room
tamu sy menginap d studio room 3-11 feb'17 kmrnya mmg tdk luas, begitu masuk wanginya tdk sedap, tembok sudah retak, shower tmpt keluar airnya lepas n jatuh tngh mlm, handle kmr mandinya pun sdh usang. sy sudah tlp k recepcionist 10 hr sblmny & akn dikasih studio room yg sudah renov, factanya tidak. saya tidak menyangka hotel kondisi room seperti dijual di hotel *3, sungguh kecewa n malu.

6/10 Okay

Cheng

Liked: Cleanliness

8/10 Good

Debby

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Sarah, Jakarta

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It's not a 4-star hotel
Stayed for 1 night at room 928 (Deluxe room, main building). Hotel was a bit outdated. It seems there were only non-smoking rooms but not non-smoking floor. As the non-smoking rooms were full, we got sanitized smoking room -- no complain for this, as no smoke smell entered our room during our stay. Internet connection was unsuccessful from the room. Air conditioner was quite noisy, room was not sound-proof from outside noise (outside the building and noise from people talking in the hallway or sound of moving chair next door). Room was not bright enough for reading at night. The ceiling lamp in the corner (above the coffee & tea table) was off. Safety box could not be locked -- the housekeeping staff replaced it after we called. Bed type was spring-bed, pillow was not comfortable. Food quality was just so-so (not tasty, not much variety at breakfast buffet). Ballroom was large, sound system was good, lights were white. Massage area was still being renovated. Massage quality was not standard between the staffs, toilet in the massage area was not convenient to use, headrest on massage bed was smelly, no music during massage.
Deluxe room
Free drink
TV (45 channels)
Bathroom

6/10 Okay

Doreen, D

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lekker elke dag massage in de salon.
Prima service en goed eten in het restaurant. Personeel is betrokken. Kamers zijn bedoeld voor 2 personen. Dit is niet duidelijk bij je boeking want je kunt een derde bijboeken. Dan lig je dus met 3 personen in 2 bedden. Je moet bijbetalen voor je extra bed. Veel herrie van de moskee in de buurt.

6/10 Okay

Januar Wibawa

8/10 Good

reinhart, denpasar

Liked: Cleanliness, staff & service, property conditions & facilities
lokasi strategis, makanan enak
Kamar hotel bersih walau tempat tidur agak keras, lokasi yang strategis untuk kemana - mana, makanan enak dan banyak variasi..tetapi kok saya tidak menemukan kolam renangnya dengan air hangat seperti yang ada di website hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort