Resor & Hotel dengan Spa di Batam

"Excellent service level"

"very good"

"Pros - room big, good heated water supply for relaxing shower, bed was comfortable, well insulated walla from roadside sounds. Cons - walls weathered, wifi bad so didn't realize I was using my data when signal dropped, housekeeping didn't make up room even though I mentioned upon check in that I wanted the next day (have to inform whether housekeeping service is needed), took awhile for Aircon to cool the room."

"The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot...