Bay Lake hotel guide. Universal Orlando Resort hotel in Bay Lake, Orlando

"Great Stay!"

"Excellent Staty"

"We booked this trip as a little staycation—our first getaway since welcoming our son into the world six months ago. With Grandma and Grandpa kindly babysitting, we were excited for some much-needed time to ourselves, though a bit anxious about leaving our baby for the first time. That anxiety melted away the moment we arrived at the front desk. Chris greeted us with warmth, professionalism, and genuine hospitality. He took the time to ask about our stay and made us feel truly welcomed and cared for. From check-in to giving clear directions to our room, everything was smooth and easy. What really stood out was that he remembered us by name the next time we passed through the lobby. There are hundreds of hotels in Orlando but I will be returning just because of the wonderful hospitality Chris showed us. Thank you Chris!! p.s The food was amazing as well. We ordered lunch at the pool and room service. 10/10 service and quality"

"CONVENIENT LOCATION NEXT TO DISNEY PARKS, EASY TRANSPORTATION AND ACCESS TO THEM; VERY NICE HOTEL"

"Very convenient for Universal across the street. Extra parking fees unexpected, but convenient. "

"Clean and quiet"

"Very good hotel, excellent service!"

"Well run, great staff. Very good prices. "