Hotel Keluarga di Bayside

"I am writing to you to express my deep dissatisfaction with my recent stay. The condition of the hotel is poor: I found the room neglected, broken furniture elements and lack of hygiene. Throughout my visit, the elevator was out of service and the buffet service did not meet the expected minimum standards. The most serious thing was the attention of the staff, who were indifferent to our complaints. I request a review of my case, since the service received does not match what was advertised or...

"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."

"Location was great. Staff was very helpful. Room was clean. We enjoyed the breakfast and especially enjoyed the happy hour at the bar."

"Great place,closed to subway. Slow wifi connection "

"Need to renovation, the wall to thin you can hear your next door activity loudly. Room very dusty, bathroom exhoust very noisy. "

"Stay was seamless and effortless. The staff was very friendly and accomodating!"

"Good staff"

"The hotel is in a nice area. Staff is great. I would stay again "