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Ulasan untuk Quality Inn & Suites Bedford West

2.5 out of 5
Quality Inn & Suites Bedford West
911 Constitution Avenue, Bedford, IN

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 138 dari 617 ulasan" "
Penilaian 8 - Bagus. 187 dari 617 ulasan" "
Penilaian 6 - Cukup Baik. 127 dari 617 ulasan" "
Penilaian 4 - Buruk. 91 dari 617 ulasan" "
Penilaian 2 - Sangat Buruk. 74 dari 617 ulasan" "

6,8/10

Kebersihan

7,8/10

Staf & layanan

6,8/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,4/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

brady

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was mold in the bathroom of our hotel room. The TV in our room did not work. The door to the parking lot that led to our room was not secure and did not lock.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 14 Mei 2024
Hello brady, We appreciate your feedback and apologize for any inconvenience you experienced. We take matters like this seriously and encourage you to reach out to our management team directly so they can address your concerns thoroughly. Thank you for bringing these issues to our attention.

6/10 Cukup Baik

shalar

Bepergian bersama keluarga
Disukai: Kebersihan
It was tuff getting a room for the dates in that area. There was visible mold in a couple of spots on the tub, and after taking a shower the water would be 4 inches deep, it had a slow drain. The continental breakfast was kinda ok, but the coffee was only one type “week” and I think they only used decaf coffee. The staff were nice.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 7 Mei 2024
Hello shalar,We appreciate your feedback and regret to hear about the issues you encountered during your stay. Our team strives to provide a pleasant experience, and we will address your concerns internally. We're glad to hear you found our staff to be pleasant. Your comments will help us improve our services for future guests.

6/10 Cukup Baik

Kaushik

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Bathrooms need renovations
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 6 Mei 2024
Hello Kaushik,We appreciate your feedback regarding the bathrooms and will share it with our management team for future improvements. Thank you for sharing your experience with us.

6/10 Cukup Baik

Anna

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No room service and clean towels for the second day of stay.
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Front Desk Staff pada tanggal 10 Apr 2024
Dear Anna, We sincerely regret that your experience was less than perfect. We care deeply about ourguests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

8/10 Bagus

Chris

Bepergian bersama keluarga
Disukai: Kebersihan
Overall good experience
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Front Desk Staff pada tanggal 10 Apr 2024
Dear Chris, Thank you for taking a moment to share your experience at the Quality Inn & Suites. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

4/10 Buruk

Zachary

Traveler bisnis, Bepergian bersama keluarga
Beds were hard as a rock and rooms weren’t very clean. Nice on the outside but the rooms need work.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 9 Apr 2024
Hello Zachary, We appreciate your feedback and apologize for any inconvenience faced during your stay. We always strive to improve our guests' experience and will share your comments with our team for further review. Thank you for bringing this to our attention.

10/10 Sangat Bagus

Carla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Front Desk Staff pada tanggal 6 Apr 2024
Dear Carla, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at the Quality Inn & Suites. We hope you’ll visit us again soon.

10/10 Sangat Bagus

Lorita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like how easy and quick check in was. Staff was very friendly. I will definitely be back.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 2 Apr 2024
Hello Lorita,We are delighted to hear that you had a seamless check-in experience and that our staff was friendly. It would be our pleasure to welcome you back in the future. Thank you for choosing our hotel for your stay.

10/10 Sangat Bagus

Cecelia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy to drive to, close to shopping and restaurants.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Front Desk Staff pada tanggal 22 Mar 2024
Dear Cecelia, Thank you for sharing this positive review. We appreciate our location here in Bedford just as muchas you do. We hope you’ll stop by again soon when you’re in the neighborhood.

2/10 Sangat Buruk

Kyle

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Toilet isnt seated right it rocks back and fourth. Sheets had pee stains on them at both ends. Vending machine for popcorn didnt work!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 6 Mar 2024
Hello Kyle, We apologize for the inconveniences you experienced during your stay. Your feedback is valuable for us to improve our services. Please reach out to our management team directly to address your concerns further.

2/10 Sangat Buruk

Shaily

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Front Desk Staff pada tanggal 2 Mar 2024
Dear Shaily, We would like to apologize about your negative experience at our hotel. We'd like to learn more about your specific stay with us, please call us at your earliest convenience so that we may better understand your experience.

8/10 Bagus

Melissa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
The room itself was pretty clean, but the bathroom was pretty dirty. The bathroom wall and door had quite a bit of dirt and stains and the tub/shower was not very clean. Neither the tub nor the bathroom sink drained very well.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 21 Feb 2024
Hello Melissa, We appreciate your feedback regarding your recent stay. We value cleanliness and will address your concerns with our housekeeping team to ensure a better experience for all guests in the future. Please reach out to our management team directly for any further assistance.

4/10 Buruk

Vangie

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 14 Feb 2024
Hello Vangie, We apologize for any inconvenience you may have experienced during your stay. We kindly encourage you to reach out to us directly so that we can address any specific issues you may have encountered. Your satisfaction is important to us, and we would appreciate the opportunity to ensure that your next visit meets your expectations.

10/10 Sangat Bagus

Sean

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Front Desk Staff pada tanggal 2 Feb 2024
Dear Sean, With so many great places to choose from, it’s an honor that you decided to give us a try, and itsounds like we made a great first impression. We look forward to seeing you again soon.

6/10 Cukup Baik

Jonathan

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Front Desk Staff pada tanggal 1 Feb 2024
Dear Jonathan, Thank you for your recent review. We regret that we did not deliver our usual standard of service. Our team here at the Quality Inn is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

10/10 Sangat Bagus

Glenn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice quiet stay
We had a wonderful stay. We went on a sub zero hiking/camping trip in Deem Forest. Lasted one of the two nights. Called Quality Inn to see if we could snag a room. The front desk was amazing and put us in a room right away. GREAT breakfast had French toast, sausage and egg. I have zero complaints and only praise.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Front Desk Staff pada tanggal 23 Jan 2024
Dear Glenn, Thank you for sharing a review of your recent experience. Our team here at the Quality Inn iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 Sangat Bagus

Thian

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Front Desk Staff pada tanggal 11 Jan 2024
Dear Thian, Thank you for sharing a review of your recent experience. Our team here at the Quality Inn iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

6/10 Cukup Baik

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari The Front Desk pada tanggal 9 Jan 2024
Dear Robert, Thank you for choosing us for your home away from home. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Quality Inn in the near future.

8/10 Bagus

Ann

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 7 Jan 2024
Hello Ann,We appreciate you choosing our hotel for your stay. We're glad to hear that you had a positive experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another great stay.

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Front Desk Staff pada tanggal 16 Des 2023
Dear Steven, Thank you for taking a moment to share your experience at the Quality Inn. We are so pleased tohear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 Sangat Bagus

ALBERT

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Shannon at the front desk was amazing. She was attentive to my needs and always asked if I was okay. One morning I had an emergency conference call and my phone died. She allowed me the use of the phone to rescheduo=le my call to later that afternoon. Thank you Shannon for the many days you assisted my company travel.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 12 Des 2023
Hello ALBERT,Thank you for your kind words about Shannon from our front desk team. We are thrilled to hear that she provided you with excellent service and went above and beyond to accommodate your needs during your stay. We are glad that her assistance with your phone issue allowed you to successfully reschedule your conference call. We appreciate your business and hope to welcome you back for another fantastic stay in the future.

8/10 Bagus

Edgar

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Front Desk Staff pada tanggal 9 Des 2023
Dear Edgar, Thank you for choosing us as your home away from home. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Quality Inn in the near future.

10/10 Sangat Bagus

Raymond Erdos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Front Desk Staff pada tanggal 5 Des 2023
Dear Raymond, Thank you for sharing a review of your recent experience. Our team here at the Quality Inn iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

6/10 Cukup Baik

Thomas

Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Front Desk Staff pada tanggal 14 Nov 2023
Dear Thomas, Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at the Quality Inn is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

6/10 Cukup Baik

JEFF

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was very surprised there was no hand soap or bath soap. When I asked for soap I had handed four small bottles of shampoo!! REALLY??
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Front Desk Staff pada tanggal 31 Okt 2023
Dear Jeff, Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at the Quality Inn is committed to providing high-quality customer service to all of our guests however the delay in our shipment of our soap bars has hindered us, we do thank you for your understanding when it came to trying to finding an alternative solution. We do hope you enjoyed the extra shampoo and that you will give us the chance in the future so that we can share an even more positive experience.Warmest Regards

8/10 Bagus

Kathy D

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Parking was good & it was quiet.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari The Front Desk Staff pada tanggal 26 Okt 2023
Dear Kathy, Thank you for choosing us for your home away from. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Quality Inn in the near future.Warmest Regards,

10/10 Sangat Bagus

H T

Menginap 2 malam pada bulan September 2023
Tanggapan dari The Front Desk Staff pada tanggal 7 Okt 2023
Thank you so much for your review we hope you enjoy the rest of your stay.

8/10 Bagus

Greg, Carthage

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We booked this hotel based on location, price, and reviews. While I can’t say it was our best lodging experience of the year, bit was definitely in the top 3. The property was very well maintained, the room was very clean and adequately furnished, and a nice included breakfast. (Although the breakfast area could use a little more lighting.) And every once in a while you encounter a staff member who is meant to work in a specific industry, ,and that is the case with front desk employee Cierra. She checked us in, provided informed answers to questions regarding the area, and was obviously experienced at her job when an issue arose regarding their rewards program. She was consistently pleasant, polite, and efficient at every turn. If our travels ever take us back to the Bedford area, we will stay at this Quality Inn & Suites again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 4 Okt 2023
Hello Greg,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff as well as our location. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 Bagus

Patrick

Menginap 3 malam pada bulan September 2023
Tanggapan dari The Front Desk Staff pada tanggal 17 Okt 2023
Dear Patrick, Thank you for taking a moment to share your experience at the Quality Inn. We are so pleased tohear you found our hotel to your liking. We look forward to welcoming you back again soon.

4/10 Buruk

Greg

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very dated and the outside as well as inside are not maintained properly. Poor lighting in all areas.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 28 Sep 2023
Hello Greg ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Sangat Buruk

Chris

Menginap 2 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 16 Okt 2023
Hello Chris, We are sorry to hear that you had a negative experience during your stay. Please provide more details so we can investigate and address your concerns.

2/10 Sangat Buruk

Tawanna

The sink and tub was backed up, my door would not lock, the room is so outdated. That hotel need to torn down.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 28 Sep 2023
Hello Tawanna ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Sangat Bagus

Rodney

Disukai: Staf & layanan, kondisi & fasilitas properti
Clean and very friendly staff will stay again next year when fishing tournament is back at Monroe lake
Menginap 2 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 26 Sep 2023
Hello Rodney,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 Buruk

Robert, San Clemente

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The bedroom area had been recently renovated and was very nice, however the bathroom was left "vintage" and was dilapidated and dirty. On Friday night, people were very loud, yelling and pounding on doors from midnight until about 3am. It got quiet after the cops showed up! The free breakfast was horrible.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 26 Sep 2023
Hello Robert ,Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences, and we appreciate your feedback. Our guest satisfaction is important to us, and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Sangat Buruk

Robert

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Stay away, place is dirty…
The room and the entire property seems to be in disrepair. The room however was dirty and thing’s missing. The bathroom door was too big for the opening and wouldn’t close and didn’t even have a door knob. The shower was very weak and the towels were stained. Dirt and paper on the floors. Towel bar at the sink was broken and missing. For the price that was charged, I would have expected better. Will not be staying here again and wouldn’t recommend to anyone at any price.
Lowe’s sells these for like $20
Dirt in every corner.
More dirt
Dirt
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 26 Sep 2023
Hello Robert ,Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

6/10 Cukup Baik

Ann

Menginap 1 malam pada bulan September 2023
Tanggapan dari Front Desk Staff pada tanggal 26 Sep 2023
Dear Ann, Thank you for leaving a review. We’re so glad you were able to visit us at the Quality Inn. Our teamis always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

8/10 Bagus

Joe

Menginap 3 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 3 Okt 2023
Hello Joe,It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Hotel certainly can use some TLC. But for the price and convenience it was a good hotel. Front desk folks were really nice.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 12 Sep 2023
Dear Guest, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.

2/10 Sangat Buruk

talia

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
this place was terrible, felt very dirty and the bathroom was so old i did not want to use it. the pillows on the beds were a quarter thick. very bad , i couldnt handle it more than 1 hour i checked out right away and left this hotel.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 11 Sep 2023
Hello talia,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

10/10 Sangat Bagus

Mark

Menginap 1 malam pada bulan September 2023
Tanggapan dari Front Desk Staff pada tanggal 30 Sep 2023
Dear Mark, Thank you for taking a moment to share your experience at the Quality Inn. We are so pleased tohear you found our hotel to your liking. We look forward to welcoming you back again soon.

2/10 Sangat Buruk

Kimberly

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The room was damp and smelly…like a wet towel that’s been lying on the floor. At least one of the pillows had the same foul smell. The bathroom was dirty, and the lamps in the bedroom had cobwebs. I normally love hotel continental breakfasts, and I thought the Belgian waffle would be a safe bet, but it was inedible (had a chemical flavor and felt rubbery in the mouth). The coffee was grayish brown. I did not drink that either. The room was quiet; that was a positive. We only need a quick place to sleep, and I was looking for anything swank, but this was rough.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 10 Sep 2023
Hello Kimberly,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 Sangat Bagus

Staples

Disukai: Kebersihan
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 12 Sep 2023
Hello Staples,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Sangat Buruk

Nikolay

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
the bath tub is clogged no drain, mold,
Menginap 2 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 8 Sep 2023
Hello Nikolay, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 Sangat Bagus

Joseph A

Disukai: Kebersihan, fasilitas
Service
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Front Desk Staff pada tanggal 29 Agu 2023
Dear Joseph,Thank you for taking a moment to share your experience at the Quality Inn. We are so pleased tohear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 Sangat Bagus

Jodi

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 16 Sep 2023
Hello Jodi,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 Sangat Bagus

Samuel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Architect
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Front Desk Staff pada tanggal 31 Agu 2023
Dear Samuel, Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at the Quality Inn and Suites. We look forward to welcoming you back soon.

6/10 Cukup Baik

Michael, Valpraiso

Bepergian bersama keluarga
Disukai: Staf & layanan
Room was clean, however there was a dirty spot on the bed sheets near where you would lay your head. Spot felt "sticky". The facility looked like it had been used for a time without regard to general maintenance.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Front Desk Staff pada tanggal 18 Agu 2023
Dear Michael, Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

8/10 Bagus

Mathew

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Front Desk Staff pada tanggal 16 Agu 2023
Dear Mathew,Thank you for choosing our hotel to stay at. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Quality Inn in the near future.

10/10 Sangat Bagus

Justin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a nice and quiet place for us to relax and enjoy my fiancee's birthday away from home, we loved the staff and they were very helpful to us. We will be returning shortly THANKS!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 16 Agu 2023
Hi Justin,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 Bagus

Keith

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 16 Agu 2023
Hello Keith,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.