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"The staff was the kindest, friendliest, most attentive I have ever encountered anywhere in the world. "

"The villa was excellent and the staff were genuinely lovely!"

"Mandapa, a Ritz-Carlton Reserve is, without question, the best hotel I have ever experienced in terms of natural beauty, setting, and design. The property blends seamlessly into its lush Balinese surroundings while offering refined, modern Western luxury. Every detail—from the architecture to the decor—feels intentional, serene, and deeply connected to nature. The service is absolutely top-notch. The entire staff is a true joy to be around: warm, attentive, genuinely happy, and always willing to help. Each guest is assigned a personal butler, which elevates the experience even further. Our butler, Agung, was exceptional—thoughtful, proactive, and incredibly kind—making our stay effortless and memorable. This was my second time staying at Mandapa, and it certainly will not be my last. I wholeheartedly recommend it to all my family and friends. You truly do not need to leave the property to have a perfect vacation. Mandapa offers everything on-site: immersive nature experiences, a beautiful temple, rice fields, outstanding restaurants and bars, a world-class spa, a fully equipped gym, and endless opportunities to relax and reconnect. It is the kind of destination where the vacation is simply being there."

"Everything was perfect "

"A perfect paradise- clean, peaceful, beautiful, relaxing. One of the best places stayed, ever! Staff is exceptional. Beautiful location - in a lush tropical jungle, with a river and a waterfall right on premises. Everything is 10 out of 10 in terms of customer experience, services and amenities "

"Clean room, welcoming staff, TOP OF THE LINE FRENCH TOAST AND VEGGIE OMELETTE for breakfast. Them staff also helped organize my tour as well. Great experience all around. "

"Excellent service except for the one night they came beating on my door. Breakfast was wonderful and the room was very clean. Moldy loungers so you didn’t want to lay on them. Gym was not available and my friend needed to work out; one of the main reasons we booked this hotel was it had a gym. No massages available. A lot of confusion surrounding the floating pool breakfast I ordered. I wouldn’t recommend doing that again. Staff at breakfast every morning were excellent and the food was delicious. "