Club Double Room | Minibar, in-room safe, free WiFi
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Reviews of Diamond Stars Ben Tre Hotel

4 out of 5
Diamond Stars Ben Tre Hotel
140 Hung Vuong, An Hoi Ward, Ben Tre, Ben Tre Province

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good , clean, worth the stay and budget. Highly recommended place to stay
Stayed 5 nights in Apr 2024
Response from Diamond Stars Ben Tre Hotel on 13 May 2024
Dear Valued Guests,Warmly greeting from Diamond Stars Ben Tre hotel,Thank you for your rating and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future. With best regards! Diamond Stars Ben Tre hotel

10/10 Excellent

Tuan

Stayed 2 nights in Apr 2024
Response from Diamond Stars Ben Tre Hotel on 22 Apr 2024
Dear Valued Guest,Warmly greeting from Diamond Stars Ben Tre hotel,Thank you for your rating and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future. With best regards! Diamond Stars Ben Tre hotel

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean staff very nice and friendly really comfortable and safe place to enjoy our vacation we love all the services they provided, definitely will be back for the next time
Stayed 4 nights in Mar 2024
Response from Diamond Stars Ben Tre Hotel on 6 Apr 2024
Dear Valued Guest,Warmly greeting from Diamond Stars Ben Tre hotel,Thank you for your rating and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future. With best regards! Diamond Stars Ben Tre hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Truly 5 stars
Stayed 3 nights in Feb 2024
Response from Diamond Stars Ben Tre Hotel on 12 Mar 2024
Dear Valued Guests,Thank you for choosing to stay at Diamond Stars Ben Tre Hotel and sharing your recent experience with us. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests. Once again, thank you for your sharing. We look forward to having the opportunity of welcoming you back in the nearest future. Warm regards, Diamond Stars Ben Tre Hotel

8/10 Good

Phuoc Tho

Stayed 5 nights in Jan 2024
Response from Diamond Stars Ben Tre Hotel on 12 Mar 2024
Dear Sir,Many thanks for taking time to share your recent stay experience with us ! We understand from your ratings that you had a memorable stay experience with us. Once again, thank you for your sharing and we look forward to welcoming you back in the future. Warm regards, Diamond Stars Ben Tre Hotel

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel lacking ironing board inside the room
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCEPTIONNEL
This is a super nice hotel…. The room was exceptionnel… The personal is very attentive and helpful… The only problem is the Bar Lounge at the 16th floor is closed and the Restaurant Emerald on the 2nd floor is closed…. Everybody are at the restaurant Adamas at the 5th floor.. where is the pool…. And they are allowed to smoke anytime and everywhere around you while you eat… you dont feel to go to the swimming pool with everybody who’s having a drink or a coffee or a meal look at you…. But we had a wonderful time… Thank you
Stayed 7 nights in Dec 2023

10/10 Excellent

Dinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is just perfect for our needs. Staffs are attentive and very helpful. Breakfast choices are limited but adequate. Hotel is nice but not five stars international standard so don’t try to compare to the Four Seasons’s 😁 if you only pay a fraction of that cost. Overall, best value for the money.
Stayed 8 nights in Nov 2023

10/10 Excellent

Michi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Staff issues
The breakfast served in the restaurant had many opportunities just like the dinner in the restaurant. Both of them were completely disappointing for many reasons. I don’t feel that this hotel wants western customers. I tried to reason with the staff and they were just not going to hear it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cuong

Stayed 1 night in Aug 2023
Response from Diamond Stars Ben Tre Hotel on 1 Oct 2023
Dear Valued Guest,Warmly greeting from Diamond Stars Ben Tre hotel,Thank you for your rating and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future. With best regards! Diamond Stars Ben Tre hotel

10/10 Excellent

Bea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Duyen Huynh was incredibly helpful during our check in! She was so lovely and made our check in process so easy. Thank you Duyen! All staff at Diamond was amazing and amenities and room was beautiful! Thank you to all! Can’t recommend the hotel enough 😊
Stayed 10 nights in Aug 2023
Response from Diamond Stars Ben Tre Hotel on 23 Aug 2023
Dear Ms. Bea,Thank you for choosing to stay at Diamond Stars Ben Tre Hotel and sharing your recent experience with us. We are really pleased to receive your positive feedback in regard to the room, and our staffs... Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests. Once again, thank you for your sharing. We look forward to having the opportunity of welcoming you back in the nearest future. Warm regards, Diamond Stars Ben Tre Hotel

8/10 Good

Hien

Liked: Property conditions & facilities
Nice
Stayed 3 nights in Jul 2023
Response from Diamond Stars Ben Tre hotel on 9 Jul 2023
Dear Valued Guests,Greetings from Diamond Stars Ben Tre Hotel, Thank you so much for your review. Your positive feedback keeps us going and motivates us to do even better. We look forward to welcoming you back again in the near future.With best regards,Diamond Stars Ben Tre Hotel

10/10 Excellent

Robyn, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 5 nights in Jun 2023
Response from Diamond Stars Ben Tre hotel on 12 Jun 2023
Dear Valued Guest,Warmly greeting from Diamond Stars Ben Tre Hotel,Thank you for your rating and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future. With best regards! Diamond Stars Ben Tre Hotel

10/10 Excellent

Elchonon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Diamond Stars Ben Tre hotel on 5 Jun 2023
Dear Mr. Elchonon,Warmly greeting from Diamond Stars Ben Tre Hotel,Thank you for your rating and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future. With best regards! Diamond Stars Ben Tre Hotel

10/10 Excellent

Hisao

Stayed 1 night in May 2023
Response from Diamond Stars Ben Tre hotel on 31 May 2023
Dear Mr. Hisao,Warmly greeting from Diamond Stars Ben Tre Hotel,Thank you for your rating and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future. With best regards! Diamond Stars Ben Tre Hotel

6/10 Okay

Y

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Drain clogged, unsafe plug hairdryer
Stayed 1 night in May 2023
Response from Diamond Stars Ben Tre hotel on 24 May 2023
Dear Mr. Y,Warmest Greetings from the Diamond Stars Ben Tre Hotel! Thank you for taking the time to share your experience with us, We are sorry for the inconvenience you had while staying in our hotel. We have taken good note of your feedback and shared it with our team. They are working on it to have improvement. Looking forward to welcoming you back soon in Ben Tre. Yours sincerely, Diamond Stars Ben Tre Hotel,

10/10 Excellent

Y

Stayed 1 night in May 2023

10/10 Excellent

duc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2023
Response from Diamond Stars Ben Tre hotel on 30 Mar 2023
Dear Valued Guest,Warmly greeting from Diamond Stars Ben Tre hotel,Thank you for your rating and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future. With best regards! Diamond Stars Ben Tre hotel

10/10 Excellent

Shun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property and location. Very friendly staff.
Stayed 2 nights in Mar 2023
Response from Diamond Stars Ben Tre hotel on 30 Mar 2023
Dear Valued Guests,Warmest greetings from the Diamond Stars Ben Tre hotel!Thank you so much for your nice review! We are thrilled to learn that you had a great stay with us. We hope to have the pleasure of welcoming you back in the very near future. Lots of love, Diamond Stars Ben Tre hotel

10/10 Excellent

Dumitru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly staff.
Stayed 3 nights in Mar 2023
Response from Diamond Stars Ben Tre hotel on 6 Mar 2023
Dear Sir,Warmly greeting from Diamond Stars Ben Tre hotel,Thank you for your rating and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to welcoming you back to our hotel in the very near future. With best regards! Diamond Stars Ben Tre hotel

10/10 Excellent

SONNY, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Tai

Stayed 3 nights in Jan 2023

8/10 Good

Tai

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
They did not replace glass and cup after we used
Stayed 1 night in Jan 2023
Response from Diamond Stars Ben Tre hotel on 27 Feb 2023
Dear Mr. Tai,Warmest Greetings from the Diamond Stars Ben Tre hotel! Thank you for taking the time to share your experience with us. We are also sorry for the inconvenience you had while staying in our hotel. We have taken good note of your feedback and shared it with our team. They are working on it to have improvement. Again thank you so much for your feedback. Looking forward to welcoming you back soon in Ben Tre. Yours sincerely, Diamond Stars Ben Tre hotel,

8/10 Good

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Tai

Stayed 5 nights in Jan 2023

10/10 Excellent

Donald

Stayed 1 night in Dec 2022

8/10 Good

Camy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the center of the city. It’s a new hotel and needs to upkeep to maintain the quality. Room is spacious and nicely decorated. Housekeeping needs to be trained for cleanliness.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond luxury at Diamond Hotel
We are from Oregon on a humanitarian work Visa. Not only was the Diamond Stars very nice in every way, it has also been the nicest hotel we have stayed in.
Stayed 1 night in Oct 2022

10/10 Excellent

Nathen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Clean nice hotel. Friendly and professional staffs. Will stay again.
Stayed 1 night in Sep 2022

8/10 Good

Melissa

Stayed 1 night in Sep 2022

10/10 Excellent

Derek

Stayed 2 nights in Aug 2022

10/10 Excellent

My Linh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. I will definitely return to this place.
Stayed 7 nights in Jul 2022

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is DEFINITELY a 5 STARS Hotel!!!! The staff were VERY PROFESSIONAL, FRIENDLY, & HELPFUL! The location is very good - there are many shops around and it's located next to one of the many bridges. The view from my room was EXCELLENT, waking up to the view of the river was Priceless. I will Definitely Stay at this Hotel Again next time I visit Ben Tre.
Stayed 1 night in Jul 2022

6/10 Okay

CINDY, Mountain View

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very beautiful view, spacious room, newly build and walkable. The staffs are very nice and friendly but unfortunately many of them can't speak or understand English (except the front desk). The restaurant staffs are not well-trained to take order.
Stayed 5 nights in Jun 2022

10/10 Excellent

philippe

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really liked the pool, the view, the calm, and the team always ready to help esp Tan NGuyen. The location is great, in the center of town next to the river and to the market. I did not like the TV. There is a lot of chanels, but neither BBC nor CNN. It can take very long to get them and sometime it is not possible at all and it keeps you waiting for nothing. I would have like a softer matress.
Stayed 2 nights in Jun 2022

8/10 Good

Thu Hien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Jens

Liked: Cleanliness, staff & service, room comfort
Those were the days….
Et femstjerners hotell som har sett bedre dager. Slitt på utsiden, pen resepsjon og nyoppussede rom. Merkelig løsning med frokostsal og svømmebasseng «i samme rom». Hovedrestauranten er nedlagt, likeså sky-bar, og gjenværende restaurant/frokostsal er av middelmådig kvalitet. Veldig hyggelig og forekommende personale😊
Stayed 2 nights in Feb 2024
Response from Diamond Stars Ben Tre Hotel on 12 Mar 2024
Dear Valued Guests,Greetings from Diamond Stars Ben Tre hotel, Thank you so much for your review. Your positive feedback keeps us going and motivates us to do even better. We look forward to welcoming you back again in the near future.With best regards,Diamond Stars Ben Tre hotel

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Gerald

Stayed 1 night in Sep 2023
Response from Diamond Stars Ben Tre Hotel on 1 Oct 2023
Dear Valued Guests, Warmest greetings from the Diamond Stars Ben Tre hotel!Thank you so much for your review. We hope to have the pleasure of welcoming you back in the very near future. Lots of love, Diamond Stars Ben Tre hotel

10/10 Excellent

hideyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
言うことなし！いいホテルでした。
２泊朝食付きで13,000円（１泊６千円ちょっと）でお釣りがきました。部屋も立地も言うことなし！今まで泊まったホテルでもかなり上位に来ると思います。部屋は広く清潔で綺麗。バルコニ（小さいが）も付いていて目の前のベンチェー川から遠くにメコン川も見渡せました。隣はベンチェー市場で美味しい食堂もあり便利でした。プールもありましたが、天候が曇りでそれほど気温が上がらなかったので利用しませんでしたが、５階にあるので周りの景色が綺麗に見えるつくりでした。朝食も種類が豊富で日替わりで変わるメニューもあり毎日行っても飽きることはないでしょう。この値段で泊まれるのは最高のコスパだと思います。お勧めします！
フロントのスタッフもベルボーイさんも皆親切丁寧でした。笑顔が素敵なスタッフでした。
部屋から見える風景。
部屋が広い！
一人で泊まるには勿体無いくらいの広さ。
Stayed 2 nights in Nov 2022

6/10 Okay

Hungmin

Stayed 1 night in Nov 2022

4/10 Poor

HIROYUKI

Travelled with partner
Disliked: Staff & service, property conditions & facilities
事前に宿泊者が多い事はわかっていたはずなのに、スタッフのオペレーションのもたつきがみうけられた。エレベーターの動きも悪く、ロビーに人が溢れる事が多かった。エレベーター待ちで10分近くは勘弁して欲しい。スイートに宿泊したが、アメニティは前客が開封したと思われる物を未確認でそろえていた。（歯ブラシは開封済、歯磨き粉無）エアコンの稼働音も大きい割に効きはいまいち。
Stayed 1 night in Jun 2022