"Beautiful resort, but not quite the value or service level we expected
We stayed at Conrad Bali for the final part of our honeymoon. The hotel, grounds, pools, restaurants and overall setting are genuinely stunning, and visually it was one of the most impressive places we stayed in Bali/Lombok.
Our standard room was comfortable. The facilities were excellent, and we particularly loved the quieter smaller pool. We had not expected quite so many families and children, but this did not significantly affect our stay.
Breakfast had a good selection, and most of the food was very good. The Japanese and Indonesian restaurants were outstanding. However, the hotel was full, so restaurant bookings were needed, which made things feel less spontaneous. We were also disappointed with the seafood restaurant on our final night.
The main downside was value and service. Conrad was significantly more expensive than elsewhere we stayed in Bali/Lombok. While the setting and facilities partly justify that, food and drink felt very expensive by Bali standards. Service was pleasant but often slow, impersonal and more arduous than expected for this level of hotel.
Nusa Dua is convenient for an easy resort stay, but there is limited local atmosphere beyond resorts and Bali Collection. Overall, Conrad Bali is beautiful, but for us it did not offer the same warmth, value or personal service as other places we stayed. We enjoyed it, but probably would not return."
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