Hotel dekat Betsey Trotwood - Shepherd Neame

"Initially we were thrilled to stay here, as the pub manager showed us to our room, carried one of our suitcases and assured us that the waters & snacks would be replenished every day. Discovered after one shower that the shower gel was empty. I emailed the establishment asking for it to be refilled, and even left the top of the bottle on the bath mat as a hint. Never received a reply to my email, and had to leave a note on the third day asking to refill the shower gel, and to leave snacks as...

"Place was very good an clean only thing only 3 mugs an there was 4 of us an maybe a tv in the bedroom would be good "

"Very comfortable thanks to kind stuff."

"Convenient location close to and train stations. Well Maintained accommodation with aesthetically pleasing fixtures and fittings. Comfy bed and helpful staff. Unfortunately we discovered long dark hairs in the shower and on the bathroom floor but not until we returned later in the evening. If not for this would have been 5 star Would still recommend."

"Staff"

"A lovely hotel just a stone’s throw from St Paul’s Cathedral, with an excellent selection of places to eat right on the doorstep. The room was small but perfectly normal for London, comfortable and well laid out to maximise the space. Breakfast was excellent, with loads of choice. The entrance was step free and the rooms were accessible. The aircon was excellent especially as London was in the midst of a heatwave! My only minor gripe was the bathroom’s sliding door, which was a bit stiff to open...

"This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the...

"Plausible time travel decor - ambience conjures late 18th, early 19th c origin of building (in fact very eclectic but why quibble). Room comfortable and nothing lacking. Was provided with french press coffee maker for coffee service in mornings, nice touch. Plumbing also a whiff of days long gone: claw-foot tub with brass handles and regulator."

"Very convenient location. Right next to the Farringdon Station. You could hear a bit of the trains but it was not noisy at all. Plenty of restaurants and grocery shops near by. This was the second time we stayed at a master apartment. This time we experienced a bit hiccup with the electrical appliances ( washing machine and toaster). Communication with the CS team was courteous though would take a bit time to reach the ends. We would recommend this property."

"Excellent location, close to Covent Garden and more. The staff were very helpful and attendant. We enjoyed our stay."

"The team was great. Our room was smaller but we knew that from looking at the online photos. It had everything we needed. It was nice being on a quieter street."

"Great location, great staff, rooms comfortable"

"Great studio suite ruined by lack of AC. Hardly slept because of heat and bed firm. Otherwise great location, friendly staff. Apartment has everything you need….apart from AC. Maybe will stay again but only outside summer!"

"Our stay at Clevelend Residences was very pleasant. Our studio apartment was clean, well-kept with all necessary amenities in a nice building 2 min away from Russell underground station and 2 min from food stores, cafes, and a movie theater, not to mention an 8 min walk to the British Museum. We are definitrly coming back! Jane"

"Wonderful experience with this property! Thank you!"