Find hotels in Big Lake, AK from Rp1.352.117

"Front desk staff member was unfriendly a slightly rude during check in. Hotel is nice and clean. I had a king suite with separate bedroom. The tv was small for price of the room and the channel options are severely limited. No option to link to personal NetFlix or YouTube. Weight room was decent. Also, only two very small trash cans fit the size of the suite-odd. Might be a decent option during the Summer when you plan to spend less time in the room or hotel. "

"Starting with safety: the hotel was informed the parking lot is unsafe because hard pack had not been removed so each parking spot had about a 9” bowl in the middle of a chunk of ice. The parking lot remained unsafe for the duration of checkout. No cleaning service available despite staying 3 nights. No room service is available despite there being a restaurant (which closes early). The carpet in the common areas was dingy and stinks, the carpet in the room was dingy and stinks. The shower was not fully operational (half the water poured out of the bath faucet causing the tub to drain slowly, and half the water flowed through the shower head. The towels were dingy. Only 1 full roll of toilet tissue (and 1 nearly entirely spent). These were the issues I consider common points for consideration in all hotels; the other issues are nitpicky. I highly recommend staying at an Airbnb where the owner likely has a higher standard of pride when people stay at their personal property."

"Shuttle driver was great "

"It was quite nice"

"This was a quiet modern place. An adequate included breakfast and I even got a work out in their small gym."

"Didn’t like being in a handicap room taking a shower sprays all over the whole bathroom TV impossible to watch from the couch have to sit on the bed Door very heavy can’t imagine somebody in a wheelchair being able to open it"

"Paid $30 for early check in and there was no room available as it still needed to be cleaned. When I let the receptionist know that we paid the $30 fee to be able to check early. She went to say there was still no room available until I stated I paid that fee, then there was a room available. We were on the first level, walked down the stairs and it smelled like weed and cigarettes. Then we we got to our room, my husband went to use the bathroom and went to dry his hands and the towel he grabbed had make up all over it. They had rolled up a dirty towel to make it seem clean. The bed was made and when we went to pull the blankets off there were crumbs and stains. The pillowcase had like sweat stains on them? We left immediately and were told they couldn’t check us out until the manager was in and he would he in at 4pm. We went back at 6pm and were told he doesn’t come in that late he will be in at 8 am in the morning the next day. We went the next day and he was not available, but we were able to get him on the day we were supposed to be checked out. He was very helpful and was apologizing. "

"Could do with a better snack selection and maybe a selection of OTC medicine. "

"Very disappointed on the shuttle bus service which is AWFUL!! Airport pickup: the bus driver was so rude and threw the luggages onto the bus. Airport drop-off: the bus driver disappeared at the last minute. We had already left a reservation for the shuttle service during lunch for mid-night drop-off to make sure we could arrive at the airport on time. However we still need to call Uber instead. When I were back home, I called and the customer service answered me that there were no guarantee for the shuttle bus!! Think twice If the shuttle service is your reason to choose Wingate by Wyndham Downtown Ship Creek!! "