Search Aparthotels in Big Long Lake

"The queen bed had a hole in the middle so we each slept in our own queen bed. It helped."

"Clean room! Helpful staff! Breakfast was great! Easy parking! Just an overall comfortable and convenient stay! Would recommend!"

"We had the best breakfast of anywhere we have been, a huge choice of food."

"I trusted the rating from Hotels.com. I’ll be much more careful in the future. Our room was gross, the Heat/Ac was inoperable. The plug and outlet had burn marks. The shower head was so corroded that water barely came out. The bed had indents where people lay. The bedding was 3 sheets. When we asked the front desk for help with the heat and a/c we were told they were full. She gave us a fan and told us to open the window. The breakfast was a joke, cold coffee, cold gravy with biscuits and not much else. I am normally pretty easy going, but the fact that not one member of staff or management attempted to make this right is sad. We will never be back, and I would be very careful if you choose to stay here."

"It was a night driving through. Nothing to write home about."

"The hotel staff was friendly and helpful, but the property itself needs better cleaning and maintenance. Our towels had holes in them, the bathroom had a very strong weed odor, the hallways smelled like cigarettes, and the fitness room was messy and had an unpleasant smell."

"Worst stay I’ve had in years! Room keys didn’t work. There was no blanket. The ventilation was poor. There was no water pressure. The room was decorated poorly and had no ambience. The bed was uncomfortable. It was just one of the worst days I’ve had in many many years and I travel a lot. I will never go to another Tru hotel, and I will seriously doubt that I will go to a Hilton as well"

"Super clean and steps from our venue! Will stay again."

"The property was very clean and well-maintained. The room was spacious, neat, and comfortable, and overall everything was in good condition. I had a pleasant stay. One suggestion for improvement would be to provide an iron in every room, regardless of the room type (suite or standard), as it is a basic necessity for travelers. Also, there was no shampoo available in the bathroom initially. However, the staff was extremely helpful, polite, and friendly. When I requested these items, they promptly provided everything, including an iron. Their quick response and positive attitude really made a difference. Overall, a good experience with excellent staff service."