4/10 Buruk
Richard, Saint Peters
15 Sep 2025
Tidak Disukai: Staf & layanan
We arrived about 4:15pm and was told our room wasn't ready. We asked how long it would be until a room was available. The person checking us in said they didn't know but we could wait in the lobby and she took our cell phone info. Other people were also waiting. About an hour into our wait the front desk person came to the lobby and handed out some rooms. She informed us we were next on the list. After waiting for about another hour we noticed the front desk checking in several people. I went to the front desk and asked why we weren't notified our room was ready. She said she couldn't leave the front desk because she had a line of people to check in. I don't see why they had priority over us who had been waiting almost 2 hours. So much for having reservations.
Richard
Menginap 1 malam pada bulan September 2025
