Hotel Premier Inn di Birmingham

"Unfortunately we were put in a room that faces the road where there are ongoing roadworks. These went on all through the night, we gave up at 7 am and went for breakfast then headed straight home. The lorries were constantly back and forth with reversing alarms going. I have complained to premier inn but they accept no responsibility for placing guests in rooms while this work continues. Avoid Waterloo Street Birmingham for the time being."

"Great location for the city center. Clean rooms and the breakfast was great!"

"Spacious clean rooms. The breakfast had plentiful options. Very close to the train station."

"There was no refrigerator or microwave in the room, which was a no-no for me, and there was no safe in the room to keep your valuables when you go out. The room was not cleaned on a daily basis"

"Whenever I had a problem the staff were happy to help solve it"

"Great staff Average food and restaurant Amenities are fewer than expected Very good location"

"We didn't use this stay. We realised we had inadvertently booked the wrong night. Upon trying to swap the night we were told no. No swap no refund no nothing. It was super hard to get through to the property, phone just rings constantly. We had to go via a third party who did try for us but to no avail. Our fault but no assistance from the property"