Search Hotels Near Black Bayou, Benton

"Rude employees everywhere in the hotel and casino "

"Check in took a little while due to lines and only 2 people at the front desk. Got to room and it was freezing so we turned the heat on before leaving for a few hours. Got back and room was even colder. Called front desk and they offered to send maintenance. Declined offer and asked for extra blankets. Got those quickly and I was able to get the heat working. Took a bath and thankfully didn’t use the bath slip mat as it had hair on it from a previous guest. Right before bed I took my sandals off and stepped on a piece of broken glass that was covered in a burned white substance. Next morning I went to make coffee and the coffee maker didn’t work. Went to front desk with piece of broken glass and was told sorry but that was all. Explained the coffee maker didn’t work and was told housekeeping could bring a new one up. Declined as we were leaving in a few hours and went to onsite Dunkin’ Donuts for coffee where it was $6.00 for a medium black coffee. (I never buy coffee at coffee shops so maybe that’s normal) which seems expensive. Got back to the room and while checking to make sure we had everything found a gross stain on the mattress cover. Was glad to be leaving. Quite a few issues for a one night stay. Won’t be staying there again."

"Stay weekly and no complaints at all"

"Nasty floor and shower in bathroom"

"Rooms were clean and quiet, only complaint went in Sat morning to grab some yogert and was scolded by the lade that came in that breakfast wasn't open yet. Door was opened and after walking out looked at times on door and I was 2 min early of opening . All I wanted was a yogert to take back up to the room. Disappointed in what was actually offered for breakfast, ended up going to What a burger and getting something to eat there."

"Great Casino"

"The air conditioner was good, the staff was nice an the room was clean, i did not have cable tv but that was fine with me the room did have wifi I only stayed for the 25th an 26th i checked out early instead of check out on the 27th im still waiting on my my refund since i booked 2nights an i only stayed 1 night 🌙 It was awesome 👌 👏 "

"Hot tub was fine however there was construction all along the front of the hotel, there was no Wi-Fi, had to go to the casino side if I wanted to use Wi-Fi the night desk ladies attitude could be a little bit better she could be a little nicer and a little more helpful but the daytime staff was awesome I mean very enthusiastic very nice and love them. In spite of the lack of Wi-Fi it was a nice stay overall, though I am still waiting for my deposit to be returned. "

"It is an older hotel but the staff is wonderful!!! Friendly, helpful, professional, and very friendly! The lobby and breakfast area are amazing. Our room was clean, air conditioner worked great, beds were great, bathroom clean and nice. It wasn’t fancy, but was clean and comfortable and safe! We will definitely come back!!! The breakfast lady was amazing!!! Food was great."