Hotel dekat The Village at Black Creek

"We were given an upgrade to a bigger room which was wonderful! All the staff we encountered were very friendly and the woman at the registration desk was particularily helpful and kind. The rooms were very clean and well stocked. We loved the hotel and will definitelh stay there again!"

"This is a wonderful hotel with professional and courteous staff. Highly recommended!"

"We had an issue with the night employee Scott, but was quickly resolved by their manager Lily. Otherwise, the property was great and up to our standards! Their morning checkout employee Ashley was also very kind and courteous."

"Spacious, clean and well kept property. Lots of free parking and close to ttc transit"

"Clean great staff, spacious room, free breakfast which is a bonus!"

"Always enjoy this hotel. Its so close to the subway, staff is pleasant and hotel is very well kept and clean. The breakfast is complimentary and is on the light side, but a good coffee and a toasted bagel is all I need anyways. "

"Came to this hotel very late at night after a long work trip and the front desk manager was very unpleasant. Their machine wasn’t working and he was pressuring me to write my credit card down so he can charge it for the deposit at a later date. He refused to accept cash or to call my room once his machine was ready and threatened to cancel my booking if I didn’t provide the card. To top things off, the sheets and bathroom counter were covered in hair, probably the last guests. The sheets must...

"2 hours after we checked in, we got a call to our room making sure we got settled and asked if there was anything else we needed. It warmed my heart"

"Possibly the best run hotel I have ever stayed at. The management and staff are very visible and working hard as a team to take care of everything. I have zero complaints or suggestions. Excellent. "

"very nice place to stay and the restaurant was great"

"Clean hotel, frienfly staff. Nice gym with new equipment. "

"Their staff were rude, and there were insects inside the hotel"

"I didn’t the smell of the hotel as soon as we enter. No cash change for laundry. I had to walk to the gas station. So I ended up not doing my laundry. "

"Place needs more attention to maintenance of the guest rooms. But, for the low price, I guess I can put up with a few items not working or burned out."

"Great stay!"

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"Excellent breakfast. Facilities were very clean and staff was friendly."

"Think of this as a motel dressed up as a hotel. The rooms look nice, but the mattress is only passable, and the linen are cheap. In the bathroom, the shower doors catch on their hinges less than a year after the hotel’s opening. Hair from the cleaning ladies can be found on the walls and floor. The air-conditioning is very noisy. Breakfast options are few, OK if you are planning a 1-2 day stay; any longer, and the offerings become repetitive. The formula of the breakfast sandwich as the main...

"The room was very neat and spacious, the staff was very friendly and helpful, and the hotel offered great amenities including a gym, pool, meals and social hours, and a close proximity to the airport."

"easily accessible. a microwave in the room would be helpful"