Search Hotels with Connecting Rooms in Borehamwood

"Great view very clean room great location"

"Reasonable hotel with a good location. It was clean, staff was friendly and property was in good condition however pick-up rides for Uber/Taxis are not the best because there is always a car that's double-parked/on top of the walking path-sidewalk and no vehicle can go in or out without problems. Ubers especially can't ever find the location. The parking attendant don't help to rush the drivers who are illegally parked. Otherwise, it is an above average American type of hotel; don't expect to feel like your in London once you are inside but it's a good place to stay. We booked this hotel because it had a pool and for my 7 day stay, I haven't yet visited the pool once because they are always overbooked (I've called down to Guest service and they always say there is no availability) which is crazy. You don't think the pool would be 24/7 operations but they close at a specific time, with the money you are paying, you would expect the pool to be open and available. Also, after Day 1 of your stay, the bottled water for drinking is not free, you have to call downstairs for basic things like robes. I'll say that the check-out process was very simple though (we just had to drop our keys off). Room service food was nice however if I order 1 bottle of water, it was 5 pounds local currency and another 5 pounds for a service charge which is ridiculous; when asked why, they said every room service order has a mandatory 12% charge to it. I hope the 12% charge goes to the staff. "

"Great location with lovely view over the river. Clean room, comfortable bed and fabulous dressing gowns. Amazing breakfast. Will definitely stay again"

"Really cute hotel great location would stay there again "

"Clean, perfect loaction for underground, spacious room."

"Spa was wonderful hands across America."

"Hospitality was very good but we were disappointed to find that a service charge was added to all purchases at the bar that we were not told about. We only realised this when reviewing the receipt. Service charges should be at the customers discretion. There was also a £50 deposit that was asked for on arrival but not clearly explained!! This was taken on my bank card (which worried me for the duration of my stay, as I had paid up front and never use room service or charge to my room) and when I asked for the payment to be reversed, as I checked out, and a receipt for the negative payment I was told this was not possible. I was very disappointed that we are not trusted. Now if I had been asked for a credit to authorise any charges, If added, this would have been fine but to take a £50 deposit, with no explanation, is not on. Very disappointed. Spoilt my stay. 😟"