Borneo hotel guide. Shangri-La Hotels and Resorts hotel in Borneo, Asia

"Spacious clean rooms. Friendly staff. Incredible food. Excellent location- walking distance to the food markets, Sunday markets, the ferry port and malls. Special mention again to all staff there- extremely friendly and helpful. We had a great stay, thank you!"

"I stayed to explore the city. The staff had great recommendations and the spa was wonderful. The evening staff was extremely helpful in getting me a taxi to the airport. All the staff was great, but Fatin went above and beyond. "

"The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave. "

"Beautiful hotel! Clean, modern, great service. Highly recommend!"

"Fantastic place to stay.easy access to town.markets.islands.and day trips. Fantastic service .happy hotel lovely staff. 15th floor sunset views. Next to water front.. 10/10"

"Great hotel! We stayed there twice during our trip to Mount Kinabalu. The room was nice sized, bathroom was perfect and breakfast was good. Will stay again when in KK. "

"Room was ok, clean , employees are very nice The restaurant is terrible The food I ordered was not fit to eat The steak only had 3 bites that I could eat It was almost all fat. The salad was not fresh And was very small. The hamburger from the previous night was extra terrible. I do not think it was real meat and looked like a child made it. No let us, not tomatoes, no onions. And the wrong kind of cheese I sent in laundry it came back dirtier that when I sent it in"

"The property is not well cleaned and maintained, and the room was really stuffy and air circulation is really bad. Bathroom with no fan nor window."

"Nice place, and friendly staff."