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Ulasan untuk Hilton Garden Inn Boulder

3 out of 5
Hilton Garden Inn Boulder
2701 Canyon Boulevard, Boulder, CO

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 566 dari 870 ulasan" "
Penilaian 8 - Bagus. 216 dari 870 ulasan" "
Penilaian 6 - Cukup Baik. 53 dari 870 ulasan" "
Penilaian 4 - Buruk. 20 dari 870 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 870 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Diana

Disukai: Kondisi & fasilitas properti
Beautiful everything
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Fayth Frost Front Desk Supervisor pada tanggal 28 Mei 2024
Thank you so much for the feed back we hope to see you again soon!

10/10 Sangat Bagus

Rafael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
👍
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Fayth Frost - Front Desk Supervisor pada tanggal 23 Mei 2024
Thank you so much for the feedback. We hope to see you again soon!

10/10 Sangat Bagus

Erin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Marcus pada tanggal 19 Mei 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

6/10 Cukup Baik

Lee

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Marcus pada tanggal 17 Mei 2024
Thank you so much for your feedback. Please let us know if there is anything we could have done better to make your stay more enjoyable.

10/10 Sangat Bagus

Kody

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was excellent and very comfortable. We’d stay here again in an instant. Next time we’re in Boulder we know where to stay.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Fayth Frost Front Desk Supervisor pada tanggal 14 Mei 2024
We are so happy to hear! We will see you next time!

10/10 Sangat Bagus

Keely

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Marcus pada tanggal 14 Mei 2024
Thank you so much for your feedback! We're glad you enjoyed your stay :)

8/10 Bagus

Peter

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A fine hotel in a generic mall area. The rooms were large, the prices were reasonable, the elevators were slow and didn’t always work. The breakfast was mediocre, eat somewhere else but we liked the hotel and wouldn’t mind staying there again.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Marcus pada tanggal 11 Mei 2024
Thank you for your feedback, and I apologize for the issues you experienced.

8/10 Bagus

Cody

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Fayth Frost Front Desk Supervisor pada tanggal 28 Mei 2024
We love to hear the feedback thank you so much! We hope to see you again soon!

10/10 Sangat Bagus

Renee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was very clean! Many places have a musty stale odor behind the air fresheners they put in their venting systems, but this location smelled crisp and clean!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Marcus pada tanggal 11 Mei 2024
Thank you so much for your feedback! We're glad you enjoyed your stay.

8/10 Bagus

Rachel Ann

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice stay but breakfast served a little late.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Marcus pada tanggal 29 Apr 2024
Thank you so much for your feedback! I do apologize for the inconvenience with breakfast.

10/10 Sangat Bagus

Adam, Erie

Menginap 2 malam pada bulan April 2024
Tanggapan dari Marcus pada tanggal 17 Mei 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

8/10 Bagus

Matt

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really enjoyed the stay here. Overall, a very nice hotel with some fun little unique aspects that really set it apart. Was a little disappointed by how small the gym was and it caught me offguard that we had to pay $22 a night for parking. During our stay in April, the pool was also closed down something if we had known we would not have booked the hotel because my daughter enjoys hotel swimming :-) Also no free continental breakfast.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Marcus pada tanggal 26 Apr 2024
Thank you so much for your feedback! I do apologize for these inconveniences. Our pool is back up and running, and there are some online rates that include breakfast for just about 10 extra per night. Please let us know if there is anything else we can do to help improve your stay in the future!

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Na
Menginap 1 malam pada bulan April 2024
Tanggapan dari Marcus pada tanggal 26 Apr 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 Sangat Bagus

Antigone

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good customer service
Menginap 1 malam pada bulan April 2024
Tanggapan dari Aryan Hollis pada tanggal 20 Apr 2024
Thank you so much for your feedback! We are so happy that you enjoyed your stay with us. We hope your travels bring you back through Boulder so we can host you again!

10/10 Sangat Bagus

Cheryl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a wonderful visit to Boulder
Menginap 3 malam pada bulan April 2024
Tanggapan dari Fayth Frost - Front Desk Supervisor pada tanggal 17 Apr 2024
I am so happy to hear you had an amazing experience with us. We hope to see you again soon!

10/10 Sangat Bagus

Laura

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Marcus pada tanggal 11 Apr 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

8/10 Bagus

Albert Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sll round good hotel
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Marcus pada tanggal 11 Mar 2024
Thank you for your feedback! We're glad you enjoyed your stay!

10/10 Sangat Bagus

Sara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Proximity to CU Boulder was perfect.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Marcus pada tanggal 5 Mar 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 Sangat Bagus

Jake

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, great fitness center, great breakfast buffet, super service.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Marcus pada tanggal 5 Mar 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 Sangat Bagus

Caryn

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Marcus pada tanggal 11 Apr 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 Sangat Bagus

DOUGLAS

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marcus pada tanggal 22 Feb 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

8/10 Bagus

chau

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Joe S. pada tanggal 22 Mar 2024
chau,Thank you for the positive review.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 Sangat Bagus

Tamara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A very clean and modern hotel with friendly staff!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Joe S. pada tanggal 12 Feb 2024
Tamara,Thanks for the excellent review. We appreciate the kind words about the property and staff service.ThanksJoe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

8/10 Bagus

Pavan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Nice
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Marcus pada tanggal 10 Feb 2024
Thank you for your feedback! We're glad you enjoyed your stay.

10/10 Sangat Bagus

Helga

Great customer service and location
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Marcus pada tanggal 5 Feb 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 Sangat Bagus

Sasha

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel staff was awesome! Great bartender in the evenings.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Marcus pada tanggal 31 Jan 2024
Thank you so much for your feedback! We're glad you enjoyed your stay,

8/10 Bagus

Jackie

Disukai: Fasilitas
Nice place
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Marcus pada tanggal 31 Jan 2024
Thank you for your feedback! We're glad you enjoyed your stay.

2/10 Sangat Buruk

Mary

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This is an extremely tacky hotel. I hade to move twice to get a room with airconditioning. When I returned to the last room it was 80 degrees. The ice machines don't work. The last straw was when I got into bed - It smelled. The pillows stank! There were several other problems I left early and they wouldn't refund my money although I left for cause. Stay away!!!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Marcus pada tanggal 26 Jan 2024
I do apologize for these various issues that presented themselves throughout your stay. We do hold ourselves to a higher standard of service. I appreciate you bringing these concerns to our attention so we can help prevent these issues from occurring in the future.

8/10 Bagus

Toi

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Fasilitas
The hotel was clean and offered a unique inviting charm. The staff were friendly. However, what mattered most was comfort, like adequate heating which this hotel did not provide. Either the thermostat was not working or the hotel had it set so guest could not adjust it. Also, the internet was inconsistent.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Marcus pada tanggal 26 Jan 2024
Thank you for your feedback! I do apologize about the thermostat and internet inconsistencies. Thank you for letting us know so we can provide a better guest experience in the future.

6/10 Cukup Baik

Kerri

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Property is nice, but maintenance and quality are poor. There was only one operating elevator for the entire hotel, and the staircases were not even an option since they are only for emergency exit to outside, and the temperature was -10. Our bathroom barn door did not close at all, and maintenance left us waiting until 10:30pm at which point the front desk finally offered to move us to a new room. Other issues: phone didn’t work in the room. Parts of shower fixture fell off when used.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Marcus pada tanggal 26 Jan 2024
I do apologize for these inconveniences during your stay. I appreciate the feedback as it will help us provide a better guest experience in the future!

10/10 Sangat Bagus

Guillermo

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Joe S. pada tanggal 11 Jan 2024
Guillermo,Thanks for the excellent review.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 Sangat Bagus

Natalie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The breakfast option(s) that were paid for, mediocre at very best. The most bland (both of us agreed) I’ve had in a long time! I wouldn’t complain if it wasn’t charged for on top of the room price, however, our bartender/ server lady, Betty was so sweet and attentive. Besides that, 10/10 rate of our stay, and12/10 rating of Betty. Thank you!!🙏
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Joe S. pada tanggal 11 Jan 2024
Natalie,Thank you for the excellent rating and sharing some feedback regarding the quality of food and beverage. We are thrilled to see Betty Carol standout and will see if we can raise our food quality to her service quality.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 Sangat Bagus

Rebecca

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Marcus pada tanggal 31 Jan 2024
Thank you so much for your feedback! We're glad you enjoyed your stay.

10/10 Sangat Bagus

Sean

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Joe S. pada tanggal 11 Jan 2024
Sean,Thanks for the excellent rating.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 Sangat Bagus

Guillermo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Joe S. pada tanggal 11 Jan 2024
Guillermo,Thanks for the outstanding review. We appreciate you staying with us.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Joe S. pada tanggal 11 Jan 2024
Laura,Thank you for the great rating. We appreciate your business and thank you for staying with us.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 Sangat Bagus

Patrick

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Marcus pada tanggal 26 Jan 2024
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 Sangat Bagus

Todd, Seattle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Joe S. pada tanggal 30 Des 2023
Todd,Thanks for the excellent review.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

2/10 Sangat Buruk

John

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Joe S. pada tanggal 30 Des 2023
John,Sorry to see we missed the mark during your visit. We apologize for falling short of your and our expectations. Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 Sangat Bagus

Amie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Marcus pada tanggal 29 Des 2023
Thank you so much for your feedback! We're glad you enjoyed your stay!

10/10 Sangat Bagus

mike

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Marcus pada tanggal 29 Des 2023
Thank you so much for your feedback! We're glad you enjoyed your stay!

6/10 Cukup Baik

Jennifer

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Joe S. pada tanggal 13 Des 2023
Jennifer,Sorry we missed the mark during your visit.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

8/10 Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, no perks
Nice hotel, great location for attending a play at the Dairy Arts Center. But why do fancier hotels charge you for things that less expensive hotels give you for free?! That included internet (unless I sign up for their honors program), parking and a mediocre breakfast buffet.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Joe S. pada tanggal 5 Des 2023
Mary,Thank you for the positve feedback and sorry we fell short in a few areas. Many of the added charges are optional items that are required to charged based on the hotel name but certainly understand it does make it confusing. We thank you for staying with us.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

8/10 Bagus

Elisabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location
Everything was very nice and I will stay here again. I only took off a star because coffee maker and gym facilities often seemed to mostly work. But, often some part of it was broken or didn’t work. i.e. coffee machine turned on, but didn’t brew. But, there was always coffee in the lobby, so not really an inconvenience
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Joe S. pada tanggal 5 Des 2023
Elisabeth,Thank you for the positive review and noting a few of the items that we were not in working order. We will share that with the team. Thank you again for staying with us.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

6/10 Cukup Baik

Maria

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Marcus pada tanggal 29 Des 2023
Thank you for your feedback. Please let us know next time you stay if there's anything we can do better :)

10/10 Sangat Bagus

Marios, Surrey

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, safe and pleasant. What more could you ask for?
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Joe S. pada tanggal 5 Des 2023
Marios,Thanks for the 5 star review and thrilled the hotel worked so well for you.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 Sangat Bagus

Toshiaki

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Joe S. pada tanggal 28 Nov 2023
Toshiaki,Thank you for the 5 star rating.ThanksJoe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Marcus pada tanggal 6 Nov 2023
Thank you so much for your feedback! We're glad you enjoyed your stay!

8/10 Bagus

Patrick, Washington

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Joe S. pada tanggal 27 Nov 2023
Patrick,Thank you for the positive rating.Thanks,Joe SteiskalDual General ManagerEmbassy Suites and Hilton Garden Inn

10/10 Sangat Bagus

Lance

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Marcus pada tanggal 6 Nov 2023
Thank you so much for your feedback! We're glad you enjoyed your stay!